Area Manager

Job Responsibility

• Oversee the operational efficiency of all assigned stores.
• Ensure compliance with company policies, health and safety regulations, and standard operating procedures (SOPs).
• Conduct regular store visits to monitor performance, cleanliness, and stock management.
• Analyze sales reports and implement action plans to achieve targets.
• Identify market trends and opportunities for improvement.
• Manage, coach, and develop Field Managers to improve team performance.
• Conduct performance evaluations and identify training needs.
• Ensure all stores deliver exceptional customer service.
• Address customer complaints and implement improvements to enhance customer satisfaction.
• Oversee stock levels to prevent overstocking or stockouts.
• Ensure merchandise displays adhere to company guidelines.

Job Requirements

• Bachelor’s degree in Business Administration, Retail Management, or related field.
• Minimum 3-5 years of retail management experience, preferably in a multi-store role.
• Strong leadership, communication, and problem-solving skills.
• Ability to travel between store locations regularly.
• Proficiency in Microsoft Office and retail management software.

Job Benefits

Quarterly incentive up to RM2000.

Lifestyle & Wellness Claim up to RM800.

Dental claim.

Birthday leave.