Application Support Analyst

Job Summary: Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

Job Responsibilities:

1. Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.
2. Ensuring the documentation and tracking of all shift turnover issues.
3. Contributing to job scheduling and report distribution, as well as data center standards development and enforcement.
4. Monitoring the library to ensure that the proper generation of data files is available for production runs and tracking resolution.

Job Skills: Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software.

Additional Job Details:

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE, PUTRAJAYA
City: Putrajaya
Country: Malaysia
Work hours/week: 40
Employment Type: Full time
Job Type: Regular
Pay Type: Salaried
Posted Date: 2024-11-13
Application Deadline: 2024-12-18

Inclusion and Equal Opportunity Employment: At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.