Application Support Analyst

Job Summary

You will be supporting the Sophis application for the Equity Derivatives business. This is a critical application which delivers overnight and intraday Risk Limits and Valuations for the Front Office.

You will be responsible for maintaining stability and availability of the application, as well as continuous software releases to add features and enhancements. In addition, you will be responsible for overseeing the integrity of the data quality derived from our official EOD Market Data and positions which are priced by our Model Library.

Job Description

1. Monitoring the EOD batches and act immediately to identify the root cause for job failures and remediate.
2. Monitor via ITRS Dashboard to ensure health of Application.
3. Ensure timely delivery to downstream consumers (Front Office).
4. Drive improved stability and higher quality of data delivered to Front Office.
5. Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues.
6. Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants).
7. Investigate pricing failures and resolve issues utilizing various skills including SQL, Unix, Windows.
8. Develop scripts to automate processes using Powershell and other scripting languages.

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

Address:
MYS - Unknown location [DO NOT USE]:Kuala Lumpur
City:
Kuala Lumpur
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-10-11
Application Deadline:
2024-10-31

Inclusion and Equal Opportunity Employment

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