Application Specialist Clinical

• Manage queries from internal and external customers and provide technical support to any problems encountered by users;
• Conduct instrument installation or refresher training;
• Plan, organize and conduct courses/seminars/workshops on products for customers;
• Work with relevant sales personnel to meet the sales team’s demonstration commitments;
• Provide technical training to sales representatives and collaborate with them in developing and planning sales & marketing related activities;
• Maintain an in-depth and current knowledge of the users’ application needs;
• Provide regular feedback and reports on market and competitive situations to Sales Managers/Product Support Manager;
• Prepare weekly activities report to the Supervisor when required;
• Comply with ISO quality management system requirements;
• Perform other related duties and responsibilities as may be required from the Superior from time to time.

Requirements:

• Bachelor's degree (Master’s degree is a plus) in Biomedical Sciences or Medical Laboratory Technology. Minimum of 1 year of working experience in application support field or clinical laboratory is required.
• Good understanding of current medical laboratory methodologies, protocols and QC will be an advantage.
• Preferably with 1-2 years in the lab/application support field.
• Effective communication skills to clearly articulate technical & product information to both internal & external customers.
• Responsible, independent, well organized, and a good team member.
• Able to be based in Penang.
• Possess own transport and willing to travel; allowance is given accordingly.
• Position available for Malaysian citizens only.

Please visit our website at www.biomedglobal.com. We offer an attractive remuneration package and opportunities for career advancement. Interested candidates, please apply through [https://zurl.to/wNIE?source=CareerSite]. Only shortlisted candidates will be notified. Priority will be given to those qualified candidates who can start soon.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Do you possess or have access to your own transportation?
• Are you willing to travel for this role when required?

Biomed Global is a major local company representing a number of world-renowned companies with innovative technologies in the Clinical Diagnostics and Biotech Life Science sector. We work closely with key opinion leaders in their respective specialties to bring technologies into Malaysia, directly improving the quality of health care for the general public. We are the market leader in HIV monitoring, leukemia analysis by flow cytometer, cord blood banking, allergy diagnosis, transfusion medicine, and stem-cell research. Plans are also underway to acquire certain IP in Medical Innovation to embark on manufacturing activities.

We provide customers with value through technology, excellent services, and continuing education. Customers view Biomed Global as a reliable and trustworthy partner due to our track record and continuous fulfillment of commitments. All members of the company practice high ethics, teamwork, excellent business performance, and initiative as our shared values. Our vision, mission, and shared beliefs are built on the foundation of being a responsive organization, caring for staff and society, courteous to peers, providing excellent services, and building strong and lasting partnerships with our customers. We believe that together we shall achieve our slogan: “Towards Better Lives.”

We have won the prestigious Golden Bull Award for the years 2008, 2009, 2010, 2011, and 2012. We have operations in Malaysia, Singapore, Myanmar, Indonesia, and Thailand, with further regional expansion planned. We are looking for dynamic individuals with bright ideas and the determination to undertake challenging projects and see them through to successful completion. If you are looking for a job that gives you the freedom to innovate and handle challenges limited only by your imagination, apply now!