Application Engineer, Southeast Asia & Taiwan (Pneumatics, Electric Automation & Feeding System)

Job Summary:

If you are an Engineering professional and looking to expand your career, Emerson has a great job opportunity for you!

The Application Engineer for the Pneumatics, Electric Automation & Feeding System will provide technical expertise, customer support, and customized solutions for the company’s automation and handling systems in Southeast Asia and Taiwan. This role requires a solid technical background in electric & pneumatics automation, feeding units, and handling systems and experience in application engineering and customer interactions within the automation industry. The Application Engineer will work closely with sales, R&D, and product teams to meet client needs and support project implementations.

If you think this role is suitable for you, let's go and join our team!

In this Role, Your Responsibilities Will Be:

• Technical Support & Solution Development:
  • Act as the primary technical contact for enquiries, guiding customers in product selection, system design, and solving.
  • Develop tailored solutions to address client needs, considering operational requirements, environmental conditions, and budget constraints.
  • Work alongside the sales team to create compelling technical presentations, proposals, and product demonstrations.
• Application Engineering & Product Expertise:
  • Serve as a domain expert, advising on applications and standard processes.
  • Conduct site visits to evaluate customer needs, assess existing setups, and provide recommendations for improvements or new installations.
  • Communicate effectively to customers regarding feeding system concepts/technical user documentation, including system specifications, wiring diagrams, configuration manuals, and solving user guides.
  • Independently configure handling system/electrical motion concepts using SolidWorks and system cycle time calculations as well as quotations.
• Customer Training & Support:
  • Deliver training programs and workshops to customers, ensuring their teams are proficient.
  • Develop customized training materials and user guides tailored to the local requirements.
  • Assist customers with resolving technical issues, either remotely or on-site as required.
• Project Implementation & Management:
  • Support project implementation from the initial design phase to final deployment, coordinating with both internal teams and customers to ensure flawless execution.
  • Supervise installation and testing of systems, ensuring they meet both technical specifications and customer expectations.
  • Work with multi-functional teams to ensure timely delivery, alignment on project landmarks, and high-quality project outcomes.
  • Responsible for execution of FAT and if needed SAT for feeding system projects.
• Product Development & Market Insights:
  • Provide market feedback and insights gathered from customer interactions to product management and R&D teams, assisting in future product development and innovation.
  • Stay updated on industry trends, competitive products, and new technologies to continually enhance technical expertise.
• Multi-functional Collaboration:
  • Collaborate with sales, marketing, engineering, and product development teams to drive product adoption and meet customer needs.
  • Work with supply chain and logistics to ensure the availability and timely delivery of products for customer projects.
• Perform related work as apparent or assigned.

Who You Are:

You persist in accomplishing objectives despite obstacles and setbacks. You build and deliver effective solutions timely. You gain insight into customer needs. You optimally communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You provide timely and helpful information to individuals across the organization. You encourage the open expression of diverse ideas and opinions.

For This Role, You Will Need:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.
• 3-5 years of experience in application engineering, technical support, or a similar role within the automation industry, specifically with feeding units, electric handling systems, and pneumatics valve system commission.
• Strong technical knowledge of feeding units, robotic handling, electric automation systems, valve system commissioning including hands-on experience with system design and troubleshooting.
• Familiarity with industry standards, automation protocols, and safety laws in Southeast Asia and Taiwan.

Preferred Qualifications that Set You Apart:

• Technical expertise
• Problem-solving and analytical skills
• Strong customer service and interpersonal skills
• Project management and organizational abilities
• Proficiency in using CAD software, PLC programming, Fieldbus commissioning, Servo motors & controller commissioning and relevant engineering tools
• Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences.
• Willingness to travel frequently within the region to support customer sites and project implementations.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work setup where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.