Involved in technical and demo support for Omron products, as well as distributors and channel relationships, partnership collaborations across all levels, while also looking for opportunities to drive further business growth.
Key Responsibilities
Follow-up on the latest development of product trends.
Specialize and build expertise in the assigned product lines.
Identify customer needs and propose the best available product mix or value package.
Contribute to or participate in product and application seminars with customers.
Ability to judge the customer application based on the sample given.
Understand market/customer demand/requirements on product and provide feedback to HQ.
Develop and share products and technical knowledge which will help solve customer problems.
Technically competent to support and back up the Industry sales team for new applications involving Vision, Smart Sensor, Microscan, PLC, Motion, Sysmac and robot products.
Conduct off-line and on-line product evaluations/demonstrations at customer locations.
Provide system proposals to channel partners and customers.
Submit weekly reports for sample testing results and customer visits.
Provide internal training (product knowledge sharing) to OMRON’s non-technical support staff, new recruits, and channel partners.