Application Analyst

Merchant Mate is developing a Merchant POS apps with a diverse functionality and a variety of modules including inventory management, Time management, services and appointments, e-marketing, online marketplace and much more. We are looking for a dynamic business analyst who can study, analyze, design, and improve the business requirements and interface with the developer and product manager to help Merchant Mate deliver a product that delivers the expected value to the users and helps businesses to increase productivity. The product is quite in the final stages of development and as a business analyst, you should be hands-on in analyzing, designing, and improving the systems, including designing and modifying the UI/UX wherever needed.

Responsibilities:

Data collection and Bench Marking

• Interact with the stakeholders and collect valid information about business needs and process flow.
• Collect further market information from competitors and do benchmarking studies to improve and create competitiveness.
• Study the existing system and generate professional reports and optimized proposals to seek improvements and new designs.

Specification and Documentation

• Based on your study and discussion with stakeholders, developers, and product managers, create specifications and documentation.
• The solution proposed should be compatible with organizational resources and capabilities and at the same time must create value for the user in an optimized manner.
• Propose and prepare UI/UX new design modifications for backend and mobile apps that are web-based, Android, and iOS platforms.
• Create detailed documents for different teams such as Product owner, developers, and testers.

Project coordination and monitoring

• Play an important role in the required meetings with the developer to make them understand the project specification.
• Monitor the development and testing stages using Agile project management tools.
• Coordinate with testers to ensure that project and test case specifications are met functionally and aesthetically.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability and experience in data collection and benchmarking techniques.
• Knowledge of UI and UX in general and advanced requirements for better user experience.
• Experience working with Jira desirable.
• Ability to work as a team member and impress upon your positive points.
• Experience with UI/UX design using Figma or any other graphics tools.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years of experience do you have as a Business Analyst or UI/UX designer?
• Do you have a Bachelor Degree?