This role functions within the MALAYSIA COMPLIANCE Anti-Fraud department (MAL COM AF) and seeks to trace and secure funds involved in fraud and scams, and to provide actionable fraud intelligence through comprehensive trend analysis and MIS.
Facilitate daily operations within MAL COM Anti-Fraud (AF) including verifying accounts and transactions as well as tracing and securing funds lost in fraud and scams. Must be able and willing to work on 24x7 rotational shifts.
Enhance internal and external intelligence networks for fraud management developments, fraud threats and trends.
Conceptualize and implement practical monitoring for trend analysis and MIS through the development of comprehensive fraud reports, assessments and reviews. Practical monitoring includes:
Data Collection and Management:
Gather data from various sources, including databases, spreadsheets, and external data sources.
Ensure data integrity and accuracy through data cleaning and preprocessing.
Data Analysis:
Analyse large datasets to identify trends, patterns, and insights.
Use statistical methods and tools to interpret data and generate actionable insights.
Data Visualization:
Create visual representations of data to communicate findings clearly and effectively.
Develop dashboards and reports for stakeholders to facilitate data-driven decision-making.
Reporting:
Prepare detailed reports summarizing analysis results, trends, and recommendations.
Present findings to management or stakeholders in a clear and concise manner.
To fulfil other responsibilities as and when required by the management in line with changing fraud threats and trends.
Job Qualifications
University degree, preferably in a field associated with statistical and/or data analytics.
Coding experience (SAS, SQL, Python etc) and/or formal training in SAS analytics would be highly advantageous.
Experience in practical fraud management or investigation with good working knowledge of cyber frauds and social engineering modus operandi will be an advantage.
Have knowledge of the financial services industry, specifically in consumer and corporate banking.
Advanced or Intermediate-level knowledge in Microsoft Word, Excel, Power Point, Project Management, Power BI and other necessary applications.
Must be able to understand, speak, read, write in the primary languages used in the workplace. Additional language skills are advantageous for this post but not essential.
Independent, resourceful and enthusiastic with a high sense of integrity.
Excellent verbal and written communication skills with the ability to communicate and convey complex data insights to non-technical stakeholders at all levels.
Detail-oriented and systematic with an analytical approach to problem-solving with good planning and execution skills.
Highly adaptable in an ever-changing fraud and scam environment, and resilient in intense situations demanding attention in multiple areas.
Ability to work independently with minimal supervision, demonstrating a proactive approach to tasks.