Analyst, Transaction Banking (Client Services)

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Responsibilities:

Customer

1. Deliver high quality of service to enhance the reputation of the department & the Bank by executing agreement & documentation in a timely and accurate manner.
2. Work in partnership with TB Sales team and CBD RMS to ensure all GCMS-Plus documentation are circulated and processed in a timely manner.
3. Strive to exceed customer expectations and enhance the work value chain across all functional departments.
4. Execute GCMS-Plus offer letter and ensure all related fees are charged accurately by conducting periodic fees reconciliation.
5. Conduct timely registration and delivery of customer credentials (tokens) and responsible for the integrity of registered data.
6. Control and verify all TB related documentation on timely and accurate manner.
7. Conduct custodian of all TB related documentation in accordance with the policies and guidelines of MUFG and compliance to local regulations.
8. To achieve TB revenue target for the branch for the products/services managed by TBD Malaysia.
9. Execution of due date control of all departmental reports on timely manner.
10. Conduct TB system branch user access review periodically.
11. Responsible to enhance internal processes of the department and revise the operational manual of the department to deliver continuous improvement.
12. Support in managing the risk profile for the department and ensure compliance with the policies / guidelines of the bank.
13. Reporting under Transaction Banking Department by generating reports without any errors and ensure timely submission.
14. BNM Reports and Internal Reports monitoring and submission.

Requirements:

1. Must have a recognised Bachelor Degree from a recognized University / higher learning institution. Fresh graduates are encouraged to apply.
2. Ability to adapt well to transaction banking systems and products. Good understanding of industry trends, products, relevant laws and regulations.
3. Good communication skills with the ability to influence others.
4. Good stakeholder management skills to collaborate with other departments.
5. Ability to work effectively and collaboratively as a team.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organizational fit, regardless of race, religion or gender.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!