Analyst - AR/Cash Application - 1 Year

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Shell

Cyberjaya

MYR 30,000 - 60,000

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Yesterday

Job description

Where do you fit in?

Purpose of Role

Work on all areas of the cash application and cash allocation (supporting onshore) activities in assigned portfolio in East region.
To ensure that cash application and allocation is completed in an accurate and timely manner in accordance with Downstream Credit Manual.
Provide support to the team manager on managing unapplied cash and improving automation rates.

Accountabilities

Ensure that cash application and allocation for the assigned East portfolio are completed in an accurate and timely manner in accordance with Downstream Credit Manual.
Communicate with Debt Collection team to resolve allocation issues.
Applies knowledge and understanding of banking process in resolving issues arising from various modes of receipts.
Reconciles accounts and pro-actively resolves disputes through support from Debt Collection team.
Ensure performance metrics are met and performs the monthly reconciliation of General ledger accounts.
Monitor Accounts Receivables and Perform Manual Entries.
Analyse unidentified receipts and properly coordinated with the bank, cash management team (back-end treasury); and to other relevant parties to ensure resolution within prescribed timeline.
Support project delivery for projects related to cash application and allocation.

Challenges

To ensure that the application and allocation of cash remittance either thru cash, cheque, lockbox, wire or EFT to customer accounts is booked accurately, and in a timely manner in accordance with agreed SLA’s.
This is critical to managing the exposure levels of our customers and to our debt collection teams. Clear understanding of Account Receivables and basic accounting principles. Ability to deal with internal and external customers where situations requiring tact and professionalism. Ensure all Cash related controls are operated effectively per designed.
Critical Activities should be explicitly managed - Direct Debit, Rejection, Reinstatement of bounced cheque and Refund.
Should be adaptable to change and willing to support process improvements opportunities for final decision and implementation cross team/teams (i.e. Automation; macro).
Ensure that work instructions are up to date. Should collaboratively worked with Superuser/Subject Matter Expert for any changes impacting global WI or local WI.

What’s the role?

This is a 1-year short term contact role.
Drives daily operational excellence for the designated credit sub-process (Cash Application & Allocation).
Responsible for managing/performing operations of designated credit sub process.
Identify and flag improvement opportunities after consultation with the superuser, subject matter experts or participate in process improvement initiatives in the designated sub process and portfolios in collaboration with subject matter experts and process experts.
Stakeholders include Debt Collection team, Cash Management Team, E-Banking, Banks, Reporting & Analysis team, Credit Risk Managers.

What do we need from you?

Degree in Accounting or Finance.
Must be able to converse, read and write in English and Mandarin.
Strong aptitude for managing processes and driving towards best-in-class process performance.
A passion for learning soft and business partnering skills.
Learner mindset.