AM/ HR Manager – Strategics

Develop and execute strategic recruitment plans to attract top talent for corporate, retail, and frontline roles.

Oversee end-to-end recruitment processes, including job design, advertising, candidate screening, interviewing, and selection.

Build a strong employer brand to position the organization as a preferred employer in the retail industry.

Collaborate with hiring managers to forecast staffing needs and create talent pipelines for critical roles.

Drive diversity and inclusion initiatives in recruitment strategies to create a diverse workforce.

Design, implement, and review competitive compensation and benefits structures to attract and retain talent.

Conduct market benchmarking and salary surveys to ensure alignment with industry standards.

Oversee the administration of payroll, bonuses, allowances, and other benefits in collaboration with the HR Operations team.

Ensure compliance with statutory requirements, including EPF, SOCSO, and income tax regulations.

Lead the development of incentive and reward programs that align with organizational goals and drive performance.

Learning & Development

Design and implement a robust learning and development strategy to enhance employee skills and capabilities.

Identify training needs through skills assessments, performance reviews, and career development plans.

Oversee the planning, execution, and evaluation of training programs for retail and corporate employees.

Foster a culture of continuous learning by introducing e-learning platforms, leadership development programs, and workshops.

Monitor and evaluate the effectiveness of training initiatives to ensure ROI and alignment with business goals.

Performance Management

Oversee the design and execution of the performance management system to drive a high-performance culture.

Develop key performance indicators (KPIs) and goals aligned with organizational objectives for all roles.

Provide guidance and training to managers and employees on performance review processes and tools.

Lead the annual performance appraisal cycle, including goal-setting, mid-year reviews, and final assessments.

Identify and address performance gaps through coaching, feedback, and development plans.

Strategic HR Initiatives

Partner with senior management to align HR strategies with business objectives and support organizational growth.

Lead workforce planning initiatives to address current and future talent needs.

Collaborate with business leaders to identify HR challenges and propose innovative solutions.

Drive change management initiatives, including organizational restructuring and cultural transformation.

Data-Driven HR

Leverage HR analytics to track and analyze key HR metrics, including turnover rates, hiring efficiency, training effectiveness, and employee engagement.

Provide data-driven insights and recommendations to inform decision-making and improve HR practices.

Stakeholder Management

Serve as a trusted advisor to business leaders on HR policies, workforce strategies, and talent-related challenges.

Collaborate with cross-functional teams to ensure seamless execution of HR initiatives.

Act as a liaison between employees and management to resolve workplace issues and foster a positive working environment.

All ad hoc job-related functions as and when required.

Education

Bachelor’s degree in Human Resource Management, Business Administration, or a related field. A Master’s degree or professional certifications (e.g., SHRM, CIPD) is an advantage.

Experience

At least 8–10 years of HR experience, with a strong track record in Talent Acquisition, Compensation & Benefits, Learning & Development, and Performance Management.

Proven leadership experience in the retail or fast-paced industry is highly desirable.

SKILLS & ABILITIES

In-depth knowledge of HR practices, employment laws, and statutory regulations in Malaysia.

Strong analytical skills to interpret HR data and translate insights into actionable strategies.

Excellent interpersonal and communication skills to build relationships with diverse stakeholders.

Proficiency in HRIS systems and tools, as well as Microsoft Office Suite (Excel, PowerPoint, Word).

Strategic thinking and problem-solving capabilities with the ability to handle complex challenges.

Leadership and team management skills to inspire and guide HR teams.