[Airlines Industry] English Customer Service - 24/7

[Airlines Industry] English Customer Service - 24/7

Responsibilities:

• Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs.
• Maintain good communication and cooperation with relevant departments.
• To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Requirement:

• Candidate must possess at least an SPM and above.
• Required language(s): English.
• Full Training Program will be provided for new hires even fresh graduates who are interested to start their career.
• Each Shift consists of 9 working hours included 1-hour lunch break-time.
• Fresh Grads are welcomed to apply.

Salary & Benefits:

• Attractive remuneration package above market standards
• Company Corporate Discount
• EPF, SOCSO, EIS
• Health and life insurance
• Medical & Dental Allowance
• Connected to LRT/KTM Subang Jaya via a link bridge
• Permanent role
• Parking Subsidy

It would be fantastic if you possess:

• Six months or more of customer service experience

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.