Aircraft Technical Record & Data Officer | Putrajaya, MY

Aircraft Technical Record & Data Officer

Aircraft Technical Record & Data Officer

• Responsible for providing prompt and effective responses to customer inquiries regarding technical issues, including data entry, data package export/import, and aircraft configuration.
• Analyze, troubleshoot, and resolve integrity issues resulting from inconsistent data transfers between different software systems and varying work methods.
• Assist customer with data audits, serve as the primary point of contact for addressing audit findings with customers, and propose solutions as needed.
• Maintain a clean and organized database of aircraft and component technical records in the maintenance system, ensuring traceability of component and aircraft histories while reporting any abnormalities identified.
• Lead the troubleshooting and normalization of any irregularities found in maintenance records, ensuring a clean database and preventing interruptions during the implementation of new systems.
• Identify necessary approaches and organize activities related to system health, coordinating with various internal and external stakeholders to troubleshoot any errors identified.
• Contribute to the development and updating of automation initiatives aimed at enhancing the efficiency of data migration and accommodating specific unique scenarios as required.
• Ensure operational KPIs are within healthy levels.
• Continuous improvement to share good practices, share lessons learned, streamline work processes, and improve productivity.

Minimum Requirements

• Familiarity with Aircraft Maintenance software and excellent knowledge of Aircraft Component Turnaround gained through experience.
• Basic awareness of Aviation Supply Chain and Aircraft Maintenance operations.
• Education: Diploma or Bachelor Degree in Engineering or IT or equivalent education.
• Experience: Minimum 1 year (excluding OJT/internship) in Aviation Technical Record or Minimum 2 years (excluding OJT/internship) in Maintenance Planning.
• Aircraft technical records background.
• Knowledge on regulatory, supply chain and logistics in aviation scope.
• Mastering MRO ERP or MIS software for technical records.
• Strong analysis and troubleshooting skills.
• Time management, multi-tasking, and autonomy.
• Advanced level of English.

Work Authorization

Local citizen or foreigner with authorization to work in Malaysia, relocate/commute to work at Cyberjaya, Sepang areas.