Air Logistics Sales Representative

You will be part of our customer care team to add your expertise and skills to the delivery of customer excellence.

Your Role

You will be utilizing your product and trade knowledge to support business development and diversification to drive business growth. You will do this by working with a variety of internal and external stakeholders whilst focusing on the following key objectives.

Your Responsibilities

• To take lead in monitoring and driving sales activities.
• To proactively identify and nurture sales-qualified prospects through the pipeline to generate profitable and sustainable businesses.
• To conduct regular reviews of sales leads and customer portfolios with key stakeholders.
• To conduct market research on pricing and product competitiveness, ensuring regular efforts alignment with our pricing team.
• To provide the CCL team with customer feedback and support on resolutions as required.
• To take the lead in onboarding and implementation of new customers, ensuring that standard operational procedures are updated for handover to our Customer Care Locations (CCL).
• To maintain and update relevant customer information on internal systems.
• To focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills and Experiences

• At least 2-5 years of experience as a Sales Representative/Business Development/Marketing.
• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Strong foundational knowledge of air freight logistics, including pricing, routing, and operational requirements, gained through coursework and internships.
• Excellent communication and interpersonal skills.
• Demonstrated ability to work effectively in team settings.
• Strong analytical and problem-solving skills.
• Eagerness to learn and adapt in a dynamic industry.