Administrator - HR Shared Services

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Administrative

Job Description & Summary
A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Human Resources teams support initiatives and programmes including customer support, business operations, data and analytics, technology systems, recruitment services, onboarding, workforce mobility, contingent workforce, and people and programmes support.

You will play an important role in supporting the HR Shared Services team by managing various administrative tasks and ensuring the smooth operations of HR processes. This role requires experience with Workday, as the successful candidate will also be responsible for maintaining and optimising HR systems. The ideal candidate is highly organised, attentive to detail, and proficient in HRIS platforms, preferably Workday.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

As a PwC Professional

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Learn about business needs are changing and consider the impact on services provided.
• Take action to stay current with new and evolving technology.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Anticipate the needs of others and take appropriate action.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm's code of ethics and business conduct.

Role specific responsibilities

• Manage HR Systems: Use Workday to keep our employee information accurate and up-to-date. Help with system updates and assist users with any issues.
• Employee Records: Keep track of employee records and make sure everything follows company policies and laws.
• Onboarding and Offboarding: Help new employees get started and assist with the departure process of exiting employees. Ensure all paperwork and system updates are completed.
• Reports and Data: Create and analyze reports from Workday to help our team make informed decisions.
• Compliance: Stay updated on labor laws and company policies to ensure we’re always compliant.
• Special Projects: Support various HR projects and initiatives to help improve our processes.
• Customer Service: Provide support and guidance to employees regarding HR policies, procedures, and benefits. Address and resolve HR-related inquiries and issues in a timely and professional manner.

Preferred skills

• Minimum Diploma in Human Resources, Business Administration, or a related field.
• Technical Skills: Good knowledge of Workday and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Ability to be accurate and detail-oriented in all tasks.
• Ability to work well with others and independently when needed.

Minimum years experience required

• At least 3 years of experience in an HR administrative role, preferably with at least 2 years of experience using Workday.

Additional application instructions
Please attach the following documents along with your CV when you submit an online application:

• Academic Certificates and Transcripts, from SPM (or equivalent) onwards
• A copy of your NRIC or passport
• Recent passport size photo

Education
Degrees/Field of Study required:
Degrees/Field of Study preferred: Diploma

Certifications
Required Skills: Company Policies, Employee Files, Human Resource Information Systems (HRIS), Time Management, Workday

Optional Skills

Desired Languages

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date
December 31, 2024