Administrative Office Manager

Talent Acquisition | Employer Branding | Information Systems

Responsibilities:

Process Creation:

• Develop, implement, and optimize administrative processes and workflows within the live streaming department.
• Identify areas for process improvement and implement solutions to enhance efficiency.
• Create, document, and maintain standard operating procedures (SOPs) and process flowcharts for live stream production (pre-production, live broadcast, post-production).

Procurement:

• Manage the procurement process for equipment, supplies, and services (e.g., cameras, lighting, software).
• Develop and implement procurement strategies to ensure cost-effectiveness and quality.
• Source, evaluate, and select suppliers and vendors.
• Negotiate contracts and terms with suppliers.
• Track and manage purchase orders and deliveries.

Payment:

• Manage and oversee payment processing for vendors, suppliers, and talents involved in live stream activities.
• Ensure timely and accurate processing of invoices and payments.
• Reconcile accounts payable and resolve payment discrepancies.
• Maintain accurate records of all payments and transactions.

Team Leadership:

• Lead, supervise, and mentor administrative team members.
• Delegate tasks and responsibilities effectively.
• Provide training, guidance, and support to team members.
• Monitor team performance and provide feedback.
• Foster a positive and collaborative team environment.

SOPs and Workflows:

• Develop, document, and maintain standard operating procedures (SOPs) and workflows.
• Ensure all team members adhere to established SOPs.
• Identify areas where workflows can be streamlined and optimized for efficiency and quality control.
• Create process flowcharts and other visual aids to document production processes.

Qualifications:

• Minimum of 3 years of proven experience as an Admin Manager or in a similar role, preferably in a live stream production, media production, or e-commerce environment.
• Strong understanding of administrative and office management procedures.
• Experience in process creation, implementation, and optimization.
• Solid knowledge of procurement and payment processing.
• Excellent leadership and team management skills.
• Strong organizational, time-management, and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Fluency in Chinese/Mandarin (written and spoken) is essential.

Remarks:

This Job Description outlines the primary responsibilities of the Position but may not cover all tasks you may be required to perform. It will be reviewed periodically by us.