Administrative Assistant (Translation Duties) | Iskandar Puteri

Company Background:
A leading manufacturer of prefabricated modular data center solutions, specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, it delivers innovative solutions for hyperscale data center projects globally. The company is located in Johor Bahru, and the actual working location is subject to the project.

Key Responsibilities:

• Organize, translate, and manage departmental documents and ensure smooth workflow processes.
• Support engineers with customer service tasks such as order tracking, after-sales arrangements, and maintenance follow-up, while keeping supervisors informed.
• Maintain and update the customer database, ensuring accuracy and completeness of records.
• Compile FAQs and solutions from customer interactions and assist in creating standardized documentation for the internal knowledge base.
• Participate in training and knowledge-sharing activities, while staying updated on industry trends and continuously improving documentation relevance and effectiveness.

Requirements:

• Diploma or above in Mechatronics, Electrical Automation, or related field; Bachelor's preferred.
• Strong communication skills; fluent in English, Mandarin, and Malay, both written and spoken.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint).
• Team player with a willingness to collaborate and share knowledge.
• Quick learner with adaptability to dynamic business needs and the ability to grasp product and service knowledge efficiently.

Salary Range: RM3000 - RM5000