Administrative Assistant
Job description
Job Responsibility
Agreement Preparation and Documentation
- Draft and finalize agreements with property owners.
- Ensure all agreements are signed and properly filed within 3 working days of onboarding.
- Maintain accurate records of all agreements for reference and compliance.
Invoice Collection and Financial Coordination
- Prepare and issue invoices to property owners for various services rendered.
- Follow up and ensure timely payment collection within 14 days of invoice issuance.
- Address and resolve payment disputes within 7 working days.
Wi-Fi Application and Setup
- Coordinate with service providers to apply for and set up Wi-Fi services for new units.
- Ensure Wi-Fi services are installed and functional before unit operations commence.
Access Card and Key Tracking
- Manage the issuance and tracking of access cards and keys for each property unit.
- Maintain an up-to-date inventory of access cards and keys.
- Ensure proper return and tracking of keys during tenant move-ins and move-outs.
Operational Support
- Collaborate with internal teams to ensure all units meet operational readiness standards.
- Address and resolve administrative issues related to unit onboarding.
Record-Keeping and Reporting
- Maintain organized records of agreements, invoices, and other administrative documents.
- Provide regular updates and reports on administrative tasks to management.
Job Requirements
- SPM, Diploma and preferably an associate’s degree or higher in a related field.
- Prior administrative experience, especially in the relevant industry.
- Specific skills certifications may be preferred or required.
- Excellent Written and Verbal Communication Skills in Mandarin, English and Bahasa Malaysia.
- Excellent Computer Skills, especially typing and using Office Software such as Word Processing, E-mail, and Spreadsheets.
- Strong Problem-solving Skills and attention to detail.
- Ability to multi-task and prioritize work.
- Strong organizational and planning skills.
Job Benefits
- EPF/SOCSO
- Annual Leave
- Medical Leave
- Career growth
- KPI allowance
- Annual bonus
- Unlimited pantry snack
- Company events & activities