Administration Executive

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Responsibilities:

• Maintain records for all agreements handled by the hospital's Administration.
• Initiate the renewal process for agreements, draft new agreements, and manage the termination of current agreements.
• Work closely with the relevant agreement owners and the legal team on all issues related to the agreements.
• Manage water dispensers throughout the hospital, including new installations and preventive maintenance for existing dispensers.
• Communicate with vendors regarding any required repair and maintenance work for the water dispensers.
• Responsible for Astro channels installation and liaising with the vendor whenever channel disruption issues are encountered.
• Ensure all licenses such as RPM & MACP are renewed on time.
• Ensure compliance with local authority requirements (e.g., MSQH) in the management of all Administration records.
• Organize all correspondence letters and memos systematically.
• Provide support in drafting correspondence letters or memos as needed.
• Take and document minutes during meetings as needed.

Team Management:

• Foster a collaborative and positive work environment conducive to achieving departmental goals.

Budget Management:

• Identify cost-saving opportunities and ensure adherence to budgetary constraints.

Policy Compliance:

• Ensure compliance with healthcare regulations and organizational policies in all administrative processes.
• Stay informed about changes in healthcare laws and regulations that may impact administrative functions.
• Ensure compliance with relevant regulations, standards, and policies related to outsourced services.
• Implement safety protocols and procedures to maintain a secure and hazard-free environment for staff, patients, and visitors.

Communication and Coordination:

• Foster effective communication and collaboration between administrative staff, medical professionals, and other departments.
• Coordinate with other departments to address administrative needs and support their respective functions.

Quality Improvement:

• Identify areas for improvement in administrative processes and implement strategies to enhance efficiency and effectiveness.

Qualifications:

• Diploma or Degree in Business Administration or any related field.
• 3-5 years of proven experience in healthcare administration.
• Strong knowledge of regulatory requirements and best practices related to healthcare administration.

About KPJ Healthcare Berhad:

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.