Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner.
Keeping business documents organized and secure.
Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times.
Ensuring the confidentiality and security of files and filing systems.
Reserving venues for internal meetings and events.
Distributing reports, memos, and other correspondence to departments.
Operating office equipment like printers and photocopiers.
Ensuring that health and safety standards are met in the workplace.
Making arrangements for staff travel and accommodations.
Assisting the Administration Manager and Director on policy servicing related tasks and internal HR related tasks.
Performing other duties consistent with the position and team as required by the organization.
Requirements for the Role:
Minimum Diploma holder in Business Administration or related industry.
Fluent in English, Mandarin, and Bahasa Malaysia with strong communication skills in both speaking and writing. Proficiency in English and Mandarin is a must.
Excellent organization skills, able to multitask, fast and accurate typing skills, and communication skills.
Proficiency in Microsoft applications such as Outlook, Word, and Excel.
Excellent team player, resourceful, and problem-solving mindset.
Able to handle sensitive data or information with confidentiality.
Prior experience as an administration assistant is an added advantage.