Admin Executive (E-Commerce & Operations)

Admin Executive (E-Commerce & Operations)

We’re a growing startup on a mission to make parenting effortless, stylish, and practical. As a lean and dynamic team, we’re looking for someone who is proactive, adaptable, and always ready to step in when needed. If you love organization, multitasking, and working in a fast-paced environment, this role is perfect for you!

Responsibilities:

1. Pack and ship orders accurately and efficiently
2. Manage stock levels, track inventory movement, and ensure timely restocking
3. Liaise with suppliers and fulfillment partners for smooth logistics
4. Communicate with couriers, suppliers, and vendors for deliveries and returns
5. Handle product sourcing and purchasing when necessary
6. Assist with warehouse organization and stock management
7. Process invoices, track payments, and manage expense claims
8. Maintain organized financial records and assist with bookkeeping tasks
9. Support in preparing basic reports for sales, inventory, and expenses
10. Respond to customer inquiries via email, WhatsApp, and social media
11. Manage order-related issues, returns, and exchanges professionally
12. Assist in handling social media messages and coordinating with influencers
13. Handle day-to-day administrative tasks to support the business
14. Assist with marketing efforts such as minor content updates, scheduling posts, or coordinating brand collaborations
15. Maintain a well-organized workspace and ensure smooth daily operations

What We’re Looking For:

1. Highly organized with strong attention to detail
2. Self-motivated and able to work independently in a startup environment
3. A problem-solver with a “get things done” attitude
4. Comfortable with multitasking and handling different responsibilities
5. Good communication skills, both written and verbal
6. Basic knowledge of e-commerce platforms (Shopify, Shopee, Lazada) is a plus
7. Familiarity with Microsoft Office (Excel, Word) and Google Workspace