Admin Assistant - 6 Months Contract (Johor Branch)

Admin Assistant - 6 Months Contract (Johor Branch)

Position Summary: Responsible for the branch claim and technical matters. To provide support and service to all policyholders, agency force, and marketing personnel.

Essential Functions

1. Notify claim, send & reply emails to the claim department, insured’s, agent’s, and customer’s.
2. Attend walk-in agents, customers, and 3rd party insured for Theft and Accident claims.
3. Answer calls for claim inquiries.
4. Backup stamping for insurance guarantee.
5. Daily courier to HQ.

Additional Job Functions

1. Guide agents (motor & non-motor) for notifying/registering the claim and uploading all attachments to MyClaim.
2. Assist in handling non-motor cases when colleagues are on leave.

Person Specification

Skills:

• Good interpersonal skills with a pleasant personality.
• Self-motivated and a good team player.
• Display professional customer-facing protocol.
• PC literate.

Education: SPM (Minimum requirement to competently perform the job) or Bachelor Degree in relevant fields.

Experience: Minimum 3 years work experience in related fields.