Accounts Receivable Specialist

• To ensure that sales invoices are issued accurately in accordance with applicable sales contracts and Generally Accepted Accounting Principles (GAAP).
• To ensure that sales invoices and receipts from customers are recorded promptly in the appropriate accounting period and in accordance with standard operating procedures and laws and regulations.
• To ensure that receipts from customers are matched to sales invoices accurately and promptly.
• To support cash cycle conversion optimisation initiatives by monitoring overdue receivables, improving AR days and reconciling periodically receivable balances from corporate customers online/offline channel partners.
• To assist the Head of Accounts Receivable Section in other day-to-day operations of accounts receivable section.

Duties and Responsibilities

• Invoice Processing: Assist in the accurate and timely processing of sales invoices/cash bills for goods or services rendered to customers.
• Data Entry and Reconciliation: Perform data entry tasks to update receivable records and assist in reconciling accounts receivable balances with sales invoices and payment receipts.
• Cash Application: Assist in the proper application of cash receipts to customer accounts, ensuring accurate recording of payments and reconciling discrepancies.
• Accounts Receivable Monitoring: Support the monitoring of accounts receivable aging, promptly identifying overdue payments and following up with customers for collections.
• Credit Control: Assist in assessing customer creditworthiness, setting credit limits, and monitoring credit terms to minimise bad debt risk.
• Bad Debt Provisioning: Assist in estimating and recording provisions for bad debts based on the assessment of collectability of outstanding receivables.
• Billing Support: Provide assistance in generating and distributing customer invoices, ensuring accuracy and completeness of billing information.
• Assisting in Reporting: Support the preparation of reports on accounts receivable metrics such as sales report, aging analysis, collection efforts, and bad debt reserves.
• Compliance Adherence: Assist in ensuring compliance with accounting policies, procedures, and regulatory requirements related to accounts receivable.
• Customer Communication: Communicate with customers regarding outstanding balances, payment reminders, and resolution of billing discrepancies in a professional and courteous manner.
• Documentation Management: Maintain organised and up-to-date documentation related to accounts receivable transactions, including invoices, receipts, and correspondence with customers.
• Cross-Functional Collaboration: Collaborate with other departments such as sales, operations, customer service, marketing, etc. to resolve issues and improve overall accounts receivable processes.
• Continuous Improvement: Identify opportunities for process improvements and efficiency enhancements within the accounts receivable function, contributing to the achievement of departmental goals.
• Customer Service Excellence: Strive to provide excellent customer service to both internal and external stakeholders, addressing inquiries and resolving issues in a timely and effective manner.

Qualification & Experience

• Minimum Diploma in Accounting/Finance/Business or equivalent field with at least 1 to 2 years of working experience in similar capacity.
• Fresh graduates are also welcomed to apply.

Knowledge & Skills

• Familiarity with ERP system is an advantage.
• Computer literate, familiarity with Microsoft Office applications is a plus.
• Good communication skills in English and Bahasa Malaysia.
• Possess high level of integrity and commitment to complete tasks with sense of urgency.
• Independent, proactive and self-motivated to achieve personal and company goals.
• Team player and possess effective time management skills to meet deadlines.