Accounts Receivable & Credit Control Executive (6 Months Temporary)

Accounts Receivable & Credit Control Executive (6 Months Temporary)

The Accounts Executive (AR & Credit Control) is responsible for managing the Accounts Receivable (AR) functions and ensuring that our ledger balances accurately reflect the receivable amounts from customers. This role also involves managing the AR Assistants team and ensuring that transactions posted by the AR team are accurate while seeking process improvements for better quality and efficiency.

You will play an essential role in:

1. Updating new customer accounts in the system.
2. Updating new ship-to addresses and revised credit limits of customers.
3. Conducting periodic checks for inactive customer accounts and blocking them for posting/flagging for deletion.
4. Properly filing documentation for all master data (new accounts, credit limits) for reference.

Credit Management

1. Customer finance analysis:

• Performing background searches with relevant authorities of potential new customers to verify their legal existence.
• Conducting periodic reviews of the financial situations of existing customers and taking necessary actions to safeguard the company’s assets.

• Constantly monitoring the performance (sales and collection) of customer accounts to ensure trade is within the assigned credit limits.
• Assigning credit limits to potential new customers with recommendations according to the agreed credit control policy.

• Reviewing aging customer accounts with the sales team to assess the possible risk of default and assisting the Manager in determining strategies to minimize risk.
• Reviewing past payment trends/sales or any returned/stopped payments with the Manager.
• Proposing changes to trade terms (credit limit & credit terms) to the Sales team/Sales Manager if the current limit is insufficient.
• Monitoring bad debt/doubtful debts provision and highlighting to the AR & CC Manager when provisions reach alarming levels.
• Minimizing bad debt levels and highlighting to the AR & CC Manager when an account potentially turns bad with suggested next actions.
• Sending out reminder letters to customers who are not paying on time.
• Reviewing and assessing “high risk” customer accounts to ensure adequate risk mitigation steps are taken.

• Releasing customers with “Order block” status due to exceeded credit limits.
• Checking with the sales team if collections have been made for “order block” statuses.
• Releasing blocks after consensus agreement/action has been obtained with the sales team.
• Processing customer claims (CN & DN) and ensuring they are adequately handled with proper documentation.
• Reviewing/issuing Credit Notes for goods returned and submitting them for AR & CC Manager’s approval.

Payment collection from customers:

1. Processing and ensuring collections from customers are captured and reflected in accounts timely.
2. Processing customer transaction items per bank statement and ensuring all are captured in respective accounts timely.
3. Processing payments collected by salespersons and submitting all necessary documents for accounting.
4. Ensuring receipts have been issued for all collections from customers.
5. Monthly updating actual collection vs target collection for salespersons.
6. Assisting the Manager in determining the account profile of customers for the sales team.
7. Assisting the Manager in discussions with customers regarding overdue amounts and repayment terms.
8. Reviewing/issuing Credit Notes for prompt pay discounts and submitting them for AR & CC Manager’s approval.
9. Processing reminder letters and ensuring they are sent to customers with due receivables.

Outgoing refund payments:

1. Processing refunds to customers with proper documentation.
2. Ensuring refund payments are properly accounted for in customer accounts.
3. Reviewing/issuing Credit notes for refunds and submitting them for AR & CC Manager’s approval.

Statements:

1. Processing Statements of Accounts and issuing them to customers monthly.
2. Conducting customer reconciliations for all accounts in a timely manner.

Query Handling:

1. Attending to queries from customers in a proper and timely manner.
2. Interacting with the Sales team on queries regarding customer accounts in a proper and timely manner.

Export Transactions:

1. Following up with customers to ensure due receivables from inter-co AR & Export AR are collected on time.
2. Liaising with customers if problems arise due to unpaid invoices.
3. Seeking advice from the Manager if the credit limit is breached and collateral is needed from Export customers wishing to increase their credit limit.

Reports:

1. Preparing monthly reports on Bad Debts.
2. Preparing monthly AR balance sheet reports and ensuring they are updated on time.

Others:

1. Audit: Attending to External auditors on audit matters and providing necessary details.

To be successful in this role, you will need to have:

• Diploma or Degree in Accounting/Finance or any relevant discipline in Credit Management.
• At least 1 year of working experience in the Accounts/Finance department.
• Good knowledge of AR & Credit Control processes.
• Good communication and interpersonal skills.
• Good analytical and problem-solving skills.
• Knowledge of Oracle ERP, especially in the AR module, is an added advantage.
• Ability to prioritize tasks and ensure deadlines are met.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Accounts Receivable Credit Officer?
• How much notice are you required to give your current employer?

Founded in 1985, Vinda is committed to the philosophy of “Healthy Lifestyle Starts with Vinda” and has striven to provide high-quality hygiene products and services. Vinda runs four core business segments, namely Tissue, Incontinence Care, Feminine Care, and Baby Care under ten key brands.

Vinda aims to become a leading hygiene company in Asia, having integrated SCA’s businesses in various regions and going public on the main board of the stock exchange of Hong Kong in 2007.

Vinda's core principles are Sustainability, Innovation, and Professionalism & Integrity.

Perks and benefits include Medical, Miscellaneous allowance, Dental, Parking, Meal Subsidy, Birthday Leave, Flexi Hours, and 7 months M.