Account Manager / Sales Manager (Senior / Junior) - CSI 1

Location: Malaysia

Department: Sales / Business Development

Responsibilities

• Promote, increase awareness and market company's services and products to corporate customers.
• Develop, Identify and secure new business opportunities.
• Assist and contribute in planning, development and implement sales strategies and activities to meet overall business objectives.
• Maintain good business relationship with existing customers and prospects.
• Responsible and achieved set sales quota.
• Ensure strong customer satisfaction and experience at all times for better wallet share.
• Delivered principal set target.
• Ensure and complete set KPI on certification from each key principal from time to time as per Business Partnership KPI.
• Ensure quality sales engagement and proposal.
• Ensure strong GP margin at all times.
• Create and maintain a strong company image and branding at all times.
• Establish good relationship with the company’s key principals. Continue to build up strong relationship with local partners.
• Develop and recommend creative marketing strategies to improve sales volume and profit forecasts to meet business goals.
• Responsible for new market penetration and developing net new customers.
• Able to up-sell end to end solution (Hardware and infrastructure software) such as server, storage, desktop, networking, virtualization, data management, security, cloud solutions and etc.
• Working cross functionally to build strong relationships with key customers.
• Responsible for maintaining up-to-date awareness of competitors’ activities.
• Providing monthly, quarterly and yearly sales performance reports and updates.
• Providing weekly, and monthly sales inquiry reports and updates.
• Responsible for Inquiry to Sales processing which include preparation of proposals, tender participations, sales presentations, Quotation, Service Order Form, and invoice preparation processes.
• Maintain and enhance customer satisfaction, as well as team performance programs.
• Responsible in maintaining and updating the company’s customer and prospect database.
• Coordination with the Vice President to execute both market and target customer strategies for the company
• Any other duties or assignment as and when assigned by the management from time to time.

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum 3 years sales experience in system integrator environment.
• Experience in selling IT infra hardware, software and services (Eg, IBM, DELL, HP, Symantec, VMware, Citrix, Trend Micro, Netapp etc) are an added bonus.
• Solid understanding of complete sales cycles, from prospecting to closing.
• Demonstrated success managing a sales pipeline and forecast.
• Experience in managing and leading a team is an added advantage.
• Excellent communication, interpersonal, and problem-solving skills.
• Goal-oriented, highly motivated, and good under pressure.