Account Manager - Amazon

About Aleph

Aleph represents the world’s leading platforms, including Google, Meta, Pinterest, Reddit, Snap, Spotify, TikTok, Twitter and Uber in 115+ markets, where it empowers advertisers to take full advantage of the platforms’ advertising capabilities. Aleph creates the opportunity for all people and businesses to advertise at a local and global level.

Are you passionate about teamwork, integrity, protagonism, and delivering results? Do you thrive in an environment that values collaboration, accountability, and innovation? If so, we have an exciting opportunity for you!

We are seeking a highly skilled and dynamic Account Manager to join our team in Malaysia (Kuala Lumpur). As an Account Manager, you will be responsible for developing and executing campaign strategies, optimizing account performance, and collaborating with SMB advertisers to enhance brand visibility and drive successful advertising campaigns. Your role will require you to effectively communicate with clients, understand their goals, and provide strategic recommendations to maximize their advertising success.

What You'll Do

• Serve as a primary point of contact for clients, providing guidance, insights, and recommendations to help them achieve their advertising goals on Amazon.
• Build and maintain strong relationships with clients, providing exceptional service and support.
• Manage end-to-end advertising campaigns across various Amazon platforms (e.g., Sponsored Products, Sponsored Brands, Sponsored Display) to optimize performance and achieve campaign goals.
• Drive campaign optimization towards performance growth, retaining and growing ad spend, and up-selling. Leverage reports and analytics to enhance account performance and visibility.
• Provide detailed recommendations to managed accounts, including optimization opportunities and best practices.
• Encourage and guide advertisers in adopting various ad formats such as Sponsored Brands (SB), Sponsored Products (SP), and Sponsored Display (SD).
• Collaborate with advertisers to establish brand stores on Amazon and ensure periodic content refreshes for brand enhancement.
• Present strategies and coordinate with advertisers to deliver engaging brand experiences.
• Stay up-to-date on industry trends, best practices, and changes to Amazon's advertising platform, continuously seeking opportunities for optimization and innovation.
• Close collaboration with client and cross-functional teams (Leadership, Growth, Tech Support, etc.) to ensure seamless campaign execution and delivery by correct understanding of objectives and implementing them.
• Monitor and follow up on Account out of Balance, Proforma Invoice, and Release Order to ensure timely and accurate financial transactions.

What You Need For This Role

• Bachelor's degree in Marketing, Advertising, or a related field.
• Proven experience in managing Amazon Advertising campaigns or other media channels.
• Knowledge of Amazon Advertising platform or Google Ads (Search Engine Marketing Platform), including Sponsored Brands, Sponsored Brands Video, Sponsored Display, and brand store management.
• Strong analytical skills and ability to interpret data to drive actionable insights.
• Excellent communication and presentation skills, with the ability to effectively interact with clients and internal stakeholders.
• Previous experience with ad sales is a big plus.
• Proficiency in using Amazon/Google/Meta Ads Advertising tools and analytics platforms.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience with financial management and reporting is a plus.

What Will Make Us Really Love You

• You have an eye for detail.
• You maintain a balance of being a true team player as well as having a competitive edge.
• You have a positive attitude (training, resiliency, appreciate the growth from adversity).
• You are coachable and have proven ability to take and implement feedback.
• You have the ability to engage and communicate with customers in a positive and approachable way.
• You are a proven top performer in your work experience.
• You have sales knowledge that you can bring to the table.

What You’ll Love About Us

• We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world.
• Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising.
• Flexible Work Models.
• In-office, work-from-home, or hybrid, depending on position and location.

As a forward-thinking organization, we are constantly evolving and exploring new horizons. We're on a mission to extend the reach of advertisers and partners to more corners of the world and to amplify their success. We embrace change as an opportunity to learn, innovate, and grow. Our curiosity and resilience allow us to adapt to new challenges and seize new opportunities with confidence. Together, we can unlock and drive economic growth and power the digital ecosystem. RM60,000 - RM84,000 a year

Have we sparked your interest? Then apply now and start a new journey with us!

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.