Account Manager, AGS-APJ-ASEAN-Malaysia

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Employer: Amazon

Location: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Salary: Competitive

Closing date: 27 Mar 2025

Sector: Sales and Business Development

Role: Manager

Contract Type: Permanent

Hours: Full Time

DESCRIPTION

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Are you interested in working with the largest enterprise organizations in Malaysia as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations' cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?

The Amazon Web Services (AWS) Malaysia team is looking for an Account Manager (AM) that can manage the working relationship with large organizations, develop a long term account strategy and execute that strategy within those accounts. AWS AM is a trusted advisor for our largest and most committed customers. The role includes all aspects of account development, sales planning, and customer coverage on behalf of AWS.

Key job responsibilities

1. Act as single point of contact for Customer executives, developing deep, trustful relations
2. Engage with customers to understand their business drivers and application portfolio
3. Educate customers on AWS services and translate those into a clear business value proposition
4. Coach Customer and Partner teams to be self-sufficient
5. Develop long term Cloud Strategy for customers
6. Identify & develop specific opportunities to drive account growth for AWS
7. Deal shaping, including Contract negotiations & closing
8. Oversee delivery of projects in account, ensuring high quality delivery

• 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
• 10+ years of business development, partner development, sales or alliances management experience
• Experience selling AI/ML solutions

• 5+ years of building profitable partner ecosystems experience
• Experience developing detailed go to market plans

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.