Account Management Executive (Fashion)

We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia to develop ZALORA’s Fashion category. The primary focus in this role is to drive the growth of the assigned brands by being the spokesperson for ZALORA. This is a unique, exciting opportunity to influence minds and make an impact at ZALORA.

Responsibilities:

• Build relationships with the assigned brands via email and phone by being the go-to person when it comes to supporting their needs at ZALORA.
• Monitor and drive the growth of the brands: create and execute on a strategic plan that delivers on business opportunities both for ZALORA and the Brand.
• Liaise with brands on campaign objectives and work with Marketing to incorporate Sellers promotions into ZALORA’s marketing calendar.
• Work with the brands/internal teams to continuously improve operational aspects of their business which directly impact the customer experience.
• Constantly review brands' catalogue to ensure the content meets ZALORA guidelines and coordinate with internal teams to fix the issues for an improved customer experience.
• Handle various sets of daily, weekly, and monthly business reports to improve visibility of brands' performance to senior management.

Requirements:

• 1-3 years of experience. Fresh graduates are also welcome to apply.
• Excellent English skills required. Mandarin speaking skill is a plus.
• Bachelor in Business, Marketing, Finance or related field.
• Exposure in the e-commerce industry is preferred.
• Great interpersonal and communication skills.
• Exceptional time management skills.
• Willingness to work in a multicultural environment.
• Advanced working knowledge of Excel.

Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:

• An exciting platform to make your success story.
• Having the utmost care for your mental and physical wellbeing.
• Flexibility weaved into your lifestyle.
• A seamless work environment with a friendly & team-fueled culture.
• Career growth aligned to your professional and personal needs and goals.

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The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and Taiwan, enjoying over 50 million visits per month.