We are looking for an Account Management Executive based in Kuala Lumpur, Malaysia to develop ZALORA’s Beauty category. The primary focus in this role is to drive the overall growth of our key brands and sellers in Zalora. This is a unique, exciting opportunity to make things happen and create impact in ZALORA.
Responsibilities:
- Managing key sellers to drive long-term and short-term business goals while aligning with branding image. To establish strong relationships by being the go-to person to support their business needs.
- Liaise with sellers on campaign objectives and work closely with internal teams to incorporate sellers promotions into ZALORA’s marketing calendar and ensure smooth execution.
- Create and execute on initiatives that deliver on business opportunities both for ZALORA and the seller online and offline.
- Handle various sets of daily, weekly and monthly business reports to improve visibility of brands performance to senior management.
- Work with the sellers / internal teams to continuously improve operational aspects of their business which directly impact customer experience.
- Constantly review seller’s catalog to ensure the content meets ZALORA guidelines and coordinate with internal teams to fix the issues for an improved customer experience.
Requirements:
- Bachelor’s Degree in business, marketing, finance, analytics or related fields with 0-2 years of experience. Fresh graduates are encouraged to apply.
- Exposure in the e-commerce and beauty industry is preferred.
- Excellence in English Language is required, Mandarin will be a plus.
- Advance working knowledge of Excel/Google Sheet is preferred.
- Great interpersonal and communication skills.
- Exceptional time management skills.
- Willingness to work in a multicultural environment.
Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:
- An exciting platform to make your success story.
- Have the utmost care for your mental and physical wellbeing.
- Flexibility weaved into your lifestyle.
- A seamless work environment with a friendly & team-fueled culture.
- Career growth aligned to your professional and personal needs and goals.
Want to stay ahead with our developments? Follow us at our LinkedIn page and know more about us from our career website.
The ZALORA Story
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.