Senior QA Automation Engineer

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of high-value, record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics—including pricing, scarcity reports, and historic sales data—accessible to every collector, old or new. Our engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization. We're seeking engineers to utilize advanced technology in agile settings, with a focus on improving the customer experience for every collector.

Role Overview

Our dynamic Internal Platform team builds and maintains a robust and scalable platform that underpins Collectors’ engineering teams by providing IT, Networking, CloudOps, DevOps, Database, and QA best practices in turn enabling rapid, secure and stable application delivery.

We are looking for a seasoned QA Automation Engineer to run and refine testing strategies across multiple internal and external products. You will collaborate with cross-functional team members to ensure that our solutions have appropriate controls across the entire testing pyramid and continue to handle high volumes of global traffic. Successful candidates must be innovative, flexible, self-directed, and perform both backend and frontend automation. Overall we are looking for a strong candidate who will be responsible for the creation, adoption, and execution of the quality assurance program throughout their software development life-cycle and across multiple agile teams.

What You’ll Do:

• Lead and coordinate the testing process for new product features across multiple applications. This includes managing both manual testing and automated testing efforts to ensure the features are thoroughly validated before release.
• Independently analyze, design and deliver automation frameworks for products with a quality mindset.
• Implement reliable and repeatable QA processes using automated, load and performance testing approaches.
• Design and develop test plans and test strategies including functional, integration, and regression testing.
• Assist in troubleshooting of incidents for your products by reproducing in lower environments and testing fixes with a quick turnaround time.
• Create bug reports and work iteratively with developers to correct defects.
• Make recommendations for system features and improvements.
• Own the customer experience - think and act in ways that put our customers first giving them a seamless experience at every touchpoint.

Who You Are:

• Bachelor's degree in Information Systems, Computer Science, or related discipline.
• 10+ years of experience in the QA space.
• 7+ years of QA test automation experience.
• 3+ years of setting up load/performance test frameworks.
• 3+ years of CI/CD experience integrating the automation solution into the DevOps pipeline.
• 3+ years of mobile test automation experience (Android and iOS).
• 3+ years of AWS cloud solutions experience.
• Strong understanding of Agile, SDLC and STLC.
• Complete understanding of automation systems and databases.
• UI testing using Playwright (most preferred), Selenium or similar tools.
• API testing using Karate (most preferred), Postman, Soap UI, similar tools.
• Mobile testing using Appium and Lambdatest or similar tools.
• Solid understanding of CI/CD using tools like Github actions and runners.
• Experience in programming languages - TypeScript, JavaScript, C#, Java or Python.
• Experience with load and performance testing using tools like Gatling, K6, JMeter, Loadrunner or similar tools.
• Experience with Jira (or similar bug tracking software) and GIT (familiar with source control and its best practices).
• Strong understanding of testing protocols, developing test strategies and test cases.
• Self-motivator, who can work independently, able to learn quickly, meets deadlines, and demonstrates good analytical and problem-solving skills.
• Excellent time management and organizational skills; detail-oriented.

What we Offer:

• The opportunity to be a part of our inaugural Guadalajara, Mexico office, and to make a real impact on the launch and success of this team.
• A dynamic and collaborative international engineering team.
• An organization dedicated to supporting the passionate Collectors community.
• A Competitive Salary and benefits.

Location: Employees will be expected to work several days at our Guadalajara office location, which will be in Midtown Guadalajara.