Release Train Engineer

We are seeking candidates for the following position based in the Mexico City office and be onsite 3 days a week: Agility Lead

We in Product Delivery Engineering are on a mission: to transform the way our Mercer business and IT teams work together to unlock the benefits of rapid delivery of quality, secure software to market by empowered teams. We will do this by rolling out our Agile at Scale Delivery model. You will oversee one or more Pods and will be responsible for their delivery of working software through to production.

What is in it for you?

• A company with a strong Brand and strong results to match.
• Culture of internal mobility, collaboration and valued partnership from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays (with early dismissal).
• Enjoy unlimited access to a vast range of courses and professional training through Udemy to continually enhance your skills and knowledge.

We will count on you to:

• Run the software delivery Pod ensuring there are smooth and efficient processes for getting software through from requirements to working in production.
• Focus on value creation, growth and serving customers.
• Responsible for ensuring your pod is resourced with skilled individuals working with our internal and external resource provider teams.
• Responsible for aligning with the strategic target organisation and operating model for Agile delivery, in particular the QE transformation and the shift towards the implementation of T-Shaped Engineering practices.
• End-to-end Delivery of a group of software Products.
• Make outcomes that lead to project success, and work with Product Owner and Business Analysts to help project team prioritize and groom backlog in order to deliver an Alpha early, then continue to deliver value often throughout the project lifecycle to staging and production environments.
• Be a leader for between 5-8 squads: around 30 – 100 people.
• You will have an Enterprise mindset able to foster collaboration, break down silos, identify and work to remove blockers.
• You will be a recognised Agile Expert intimately familiar with the processes and practices required for successful and sustainable delivery.
• Solid understanding of Software Development, Architecture, Test Engineering and Security best practice in an Agile environment.
• Responsible for the holistic costs of the pod; its resources, infrastructure and licensing.
• Pods support the full lifecycle of a product and we operate on the philosophy that the work comes to the team. You will need to consider tech debt, obsolescence, security and modernisation.
• Ensure our Agile at scale governance and ceremonies are in place and effective.
• Work with the wider team to plan complex product releases.
• Ensure our standard metrics are visible and actively being used to drive conclusions.
• Own the Continuous Improvement backlog for the Pod. This is the key mechanism by which we deliver improvements for the following: time to market, efficiency and quality.
• Provide coaching and support to your pod and be responsible for line management of squad leaders.
• In addition to your day-to-day Pod leadership activities you will be assigned 1 or more workstream leadership opportunities that will deliver cross-functional benefits to our organisation.
• Build and sustain team culture.

What you need to have:

• Significant organisational Agile transformation experience and be able to demonstrate proven strategies. Mercer has a complex technological landscape and a large portfolio of revenue-generating applications. We also have significant security processes and legislative requirements to protect our customers and their data.
• Previous experience of Agile Programme management e.g. (RTE role).
• You will be expected to have a broad technical understanding to support your Agile credentials from software architecture through test, DevOps practices, security and operational run.
• A metrics-driven approach to delivery evaluation and drive out systems and processes that help define and report on the metrics we believe to be important.
• Excellent stakeholder management skills. As we work to transform the Mercer IT and Business into a truly Agile organisation you will need to influence and coach senior executives, many of whom will be new to Agile.
• Pods and squads are distributed globally and utilise a mix of permanent and partner staff who work largely remotely so experience of working with and motivating distributed teams is vital.
• Financially astute you will instil Financial Management Disciplines into your team and be accountable for Engineering Delivery spend reporting and tracking.
• You will be collaborative, inquisitive and interested in technology and best practices.
• Experience of a wide range of Technology roles is desirable, ideally with some form of development engineering or Agile Programme management background.
• Rounded and holistic understanding of Agile Methodologies such as CSP, SAFe RTE, KMP & ICP-ACC Certifications or their equivalent.

If you are interested, please send your CV in English.

Interviews will be held in English.