Customer Support Specialist (Fully Bilingual) - Guadalajara

Bilingual Legal Administrative Assistant – Guadalajara

Location: Guadalajara, Jalisco

Looking to start a meaningful career in a bilingual environment? We’re seeking a Legal Administrative Assistant to support our U.S.-based legal team by managing client calls, appointments, and documentation. This role is based in Guadalajara and offers valuable experience in the legal field with opportunities for career advancement. Whether you're a lawyer in Mexico, studied law, or even if you haven’t finished your studies, this is your opportunity to take the next step in your professional journey!

Key Duties:

1. Handle client communications, including calls and scheduling.
2. Support attorneys with administrative needs and manage client documentation.
3. Draft, proofread, and organize essential documents with precision.
4. Ensure clear and timely updates to clients regarding case progress.

Required Qualifications:

1. Advanced English and Spanish fluency.
2. Resident of Guadalajara or nearby area.
3. High School Diploma or Bachelor’s degree.
4. At least 6 months of experience in a customer service or administrative role.
5. Proficient in Microsoft Office.

Benefits and Compensation:

1. Monthly salary from 13,000 to 16,000 MXN post-tax, based on skills and experience.
2. Opportunities to earn more based on performance.
3. Legal benefits package (IMSS, paid vacations, Christmas bonus).
4. 5,000 MXN referral bonus.
5. Monday to Friday fixed schedule (with occasional Saturdays) from 9:00 AM to 5:30 PM EST.
6. All the US Holidays off.
7. Paid training and ongoing support.

This is a fantastic chance to grow within a supportive environment. Apply today with your resume in English!

Tipo de puesto: Tiempo completo

Sueldo: $13,000.00 - $16,000.00 al mes

Beneficios:

1. Aumentos salariales
2. Bebidas gratis
3. Descuento de empleados
4. Descuento de gimnasio
5. Descuentos y precios preferenciales
6. Estacionamiento de la empresa
7. Opción a contrato indefinido
8. Programa de referidos

Tipo de jornada:

1. Diurno
2. Fines de semana
3. Lunes a viernes
4. Turno de 8 horas

Idioma:

1. Inglés (Obligatorio)

Ubicación:

1. 44600, Guadalajara, Jal. (Obligatorio)

Lugar de trabajo: Empleo presencial