Website Analytics Specialist

Giorgio Armani S.p.A.
The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Context and Purpose of the job
In this role, you will be part of the Business Intelligence & CRO Management team, within the Digital Business Unit. As a Website Analytics Specialist, you will be responsible for developing strategies for effective data analysis, reporting, and you will translate raw data into valuable business insights, by using advanced analytics and data visualization tools.
Responsibilities

• Understand business goals, define digital KPIs and provide insights on how users engage with Armani’s digital touchpoints, using advanced analytics tools (i.e. Google Analytics, Contentsquare, Power BI)
• Work closely with the larger Business Intelligence team to develop a suite of executive and operational reports and dashboards, combining website and customer engagement data
• Define the measurement strategy, implement processes and standards
• Maintain the analytics tagging plan, in order to ensure the most accurate data collection, processing and analysis
• Partner with the CRO team and proactively identify issues and opportunities to improve the user experience
• Collaborate with HQ and regional teams and share with them guidelines and best practices for the most effective monitoring of digital activities
• Manage the relation with external agencies and stakeholders, taking care of planning day-to-day activities and identify new opportunities and trends

Requirements

• Previous experience of 3 years in Website Analytics
• Bachelor’s degree in business, Mathematics, Statistics
• Certified in Google Analytics. Contentsquare certification is considered a plus
• Advanced skills in Excel, Looker, MS Power BI or any data visualization tools
• Proficiency with Tagging tools
• Fluent in Italian and English
• Analytical skills, organization, proactivity, attention to details, strong communication skills.

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.