Warehouse Systems Sales Specialist

JOB TITLE: Warehouse Systems Sales Specialist

REPORTS TO: Vice President of Warehouse Systems, Fleet Team

DEPARTMENT: Warehouse Systems

SALARY: $75,000 - $88,000 base salary; plus commission

FLSA STATUS: Exempt

Job Summary

The Warehouse Systems Sales Specialist at Fleet Team supports New Equipment Account Representatives and PS&R Reps with warehouse equipment opportunities. Responsibilities include designing solutions for products like pallet racking, industrial shelving, conveyors, modular offices, mezzanines, ASRS products, and AMR/AGV. The role involves sales prospecting, collaboration with internal sales teams, managing customer and vendor relations, and overseeing projects from concept to commissioning. All daily activities must be documented in a CRM (Salesforce) system. This results-driven position requires strong sales prospecting, project management skills, and familiarity with warehouse systems.

Essential Functions

1. Engage prospects and customers, incorporating proven sales techniques and a consultative approach to effectively demonstrate Fleet Team Warehouse System Solutions.
2. Meet customer expectations for continued support and follow-up after sales are final, including proper installation of warehouse systems, potential design changes or additions, efficiency of product storage, and maintenance or repairs.
3. Identify and target new sales opportunities within segmented markets such as 3PL, warehouse distribution, manufacturing, cold storage, etc.
4. Develop and implement effective sales strategies to achieve measured targets.
5. Conduct market research to stay informed on industry trends and competitor activities.
6. Support account representatives with customer needs, including pre-arranged appointments or cold calls related to warehouse products and services.
7. Collaborate with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
8. Work with account reps and customers to solve material handling issues within their organization.
9. Design and create multiple concepts for warehousing throughput to help increase optimization for customers and prospects.
10. Use Salesforce to track daily customer interactions.
11. Maintain accurate records of sales activity and customer interactions.
12. Prepare regular sales reports and forecasts for management review.
13. Develop yearly and quarterly sales plans.
14. Attend company meetings and sales training, which may include overnight travel.

Position Qualifications

EDUCATION

1. Bachelor's degree in engineering or engineering technologies preferred.
2. Minimum of 3-5 years of relevant experience in sales, warehouse systems, or a related field.
3. EXPERIENCE
4. Strong technical background in engineering, warehouse systems, or related fields.
5. Proven experience in outside sales, preferably in warehouse systems or material handling solutions.
6. ADDITIONAL REQUIREMENTS
7. Strong written and verbal communication skills to convey information to internal and external customers clearly and concisely.
8. Ability to develop relationships with customers.
9. Ability to work independently and as part of a team.
10. Proficiency in Microsoft Office Suite.
11. Ability to read and create CAD drawings in a 2D environment.

CULTURE & CORE VALUES

1. Fleet Team’s culture and values are an integral part of our success. All Fleet Team employees will promote and adhere to the core values of Fleet Team listed below:
2. Collaborative: Being team oriented, showing leadership, being helpful, and having a positive attitude.
3. Accountability: Independence, being self-sufficient, self-reliant, autonomous.
4. Enterprising: Showing initiative, resourcefulness, and leadership, having an innovative and energetic spirit, readiness to act, being self-motivated.
5. Ownership: Having the work ethic to do your job with the big picture in mind, client-focused, professionalism, ethics similar to an owner: a sense of belonging, responsibility, resilience, and personal involvement, strong desire to succeed.
6. Quality: Be prepared and do it right the first time. The quality of our work ensures client satisfaction, profitability, long-term partnerships – all vital to our growth.
7. Mutuality: We do what’s right and fair for our clients, partners, and employees. We expect a lot but give a lot back.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.