Volunteer Programme Specialist

Company Description

Take the chance to work for the Organization in charge of delivering one of the biggest and most prestigious events in sport field! Feel the Olympic and Paralympic energy joining us at Fondazione Milano Cortina 2026, leaving a mark in the sport history!

BREAK THE ICE!

Fondazione Milano Cortina 2026 is the Organizing Committee for the Olympic and Paralympic Winter Games of 2026, carrying on the organization, promotion and communication of the sporting and cultural events related to the next Winter Games.

We are driven by the following values: respect, determination, legacy, engagement and sustainability.

Milano Cortina 2026 will be the first large-scale Olympics in history: 13 Olympic venues, 21 provincial capitals, 2,300 municipalities directly involved, over an area of 22,000 square km.

The Milano Cortina 2026 Organizing Committee has been established in 2019 with the purpose of organizing Olympic and Paralympic Games in compliance with the Host City Contract signed jointly by the International Olympic Committee (IOC), the two cities of Milano and Cortina and the Italian National Olympic Committee (CONI).

Furthermore, the Italian Paralympic Committee, the Regions of Lombardy and Veneto, as well as the Autonomous Provinces of Trento and Bolzano/Bozen are all partners in this major national-level project, with the support of the Italian Government.

Position

The candidate will be involved in the following activities:

• Create awareness and represent the Volunteers Programme at every stage, supporting in all related activities with commitment to diversity, equity and inclusion.
• Support in the delivery of the Volunteer Journey at every step (applications, interview, assignment, offers, training, scheduling and rostering, check-in, rewarding, certificates retrieval, etc.) ensuring volunteers are assisted and informed.
• Integrate activities and interact with candidates and volunteers, in alignment with the defined communication and engagement guidelines.
• Support in Volunteers Operations planning, acting as a point of contact on the subject matter.
• Support in the preparation and delivery of key milestones such as recruitment and training phases, Kick-off Event and games time operations planning, contact centre operations.
• Support in the preparation of training materials for the Volunteers FA as well as in the organization of workshops to train Functional Areas and other stakeholders involved in the programme.
• Maintain databases and undertake all necessary administrative duties, which includes regular communication with candidates and volunteers.
• Support the build-up of a strong team across all stages of the journey (recruitment, training and management).
• Ensure compliance with Volunteer policies and guidelines at all times.
• Transition to Game Times Workforce position.

Requirements

• Strong interpersonal and cross-cultural competencies.
• Strong communication skills.
• Previous involvement in Volunteer Programme(s) is an asset.
• Proficient in Italian both spoken and written.
• Proficient in English both spoken and written; any further language is a plus.
• German proficiency is an asset.

Other information

Fondazione Milano Cortina 2026 is committed to building an inclusive and diversified working environment, striving to guarantee equal opportunities for all workers (L.903/77) and promote the integration into its workforce of persons with disabilities (L.68/99).