Visual Design & Operational Marketing Specialist

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extraordinary in each of us.

As part of the Offer Department, Visual Merchandising & Trade Marketing Team, you will excel and enjoy this position if you are ready to actively handle the following missions:

INSTITUTIONAL ANIMATION (WINDOWS AND SPECIAL IN-STORE SET UP)

• Build strategic and elevated design for the retail environment that upholds and maintains the essence of the brand while ensuring its image consistency according to the central guidelines.
• Develop creative strategies and design directions/briefs to execute windows and impactful set-up for store interiors that build upon Sephora’s core values and strengthen its culture / brand image.
• Creativity briefs for materials design & related back and forth for final materials approval respecting and enhancing Brand identity and highlighting product.
• Sustainability approach to create Window and POP materials with sustainable and/or recycled materials.
• Design a visibility calendar, respecting launches, and central animation plan.
• Management and respect of timelines to ensure materials are on store in line with brand campaigns, products, launches and the annual animation plan.
• Understand deeply stores and their needs with the aim to ensure suitable execution in line with the overall environment and corporate guidelines.
• Collaborate with different stakeholders.
• Manage different creative agencies and suppliers including site visit to approve color proof and prototypes.
• Manage Budget with monthly update with the Head of VM and Finance team.
• Collaborate with Supply Chain department and warehouse to follow the delivery and distribution of the material to the stores.
• Responsible for researching trends, competitors, innovative materials that can be applied to projects through mood boards, target analysis, competition research.
• Organize work completion meetings, report, and list any punch list and follow up actions.
• Set up agendas for meetings and assist with ad hoc projects.

IN-STORE ACTIVATION AND SERVICES

• Cooperate with EME team for deployment new services or update existing services.
• Deployment of New Digital Diagnosis tools according to central guidelines.
• Coordinate the services communication plan with Marketing team.
• Coordinate the information for services training.
• Supervise the institutional services communication in-store.
• Create special and innovative in-store activation to engage and delight our customer.
• Manage budget for production and activations.

IN STORE COMMUNICATION

• Be the coordinator and internal referent for all in-store promotional communication assets.
• Coordinate different creative agencies to create promo materials.
• Manage and split communication materials in Stores.
• Manage communication tools orders for remodeling and new openings.
• Manage budget for production of the in-store communication assets.

Who we are looking for:

• University Degree in Architecture or Design
• 3-5 years of experience in luxury/fashion & jewelry retail / branding and design industries.
• Outstanding creative skills with a forward-thinking and innovative approach
• Project Management: highly organized at work, experience in managing multiple projects, highly oriented to results, creative problem solving and ability to work under strict timelines.
• Experience in understanding technical drawings, materials, and finishes.
• Communication: good experience in project presentations and interpersonal relationship, excellence in team working. Excellent written and verbal communication skills.
• English proficiency.
• Budget management.
• Proficient in Power Point and Excel.
• Expertise on Adobe Creative Suite (Photoshop, InDesign, and Illustrator). AutoCAD and a 3D modelling/rendering programs will be considered as a plus.
• Availability to travel to attend mock-up review and coordinate in-store activation.
• Availability to work during night (5 nights maximum for year) to coordinate special in-store set up in Sephora’s Flagship.

How to be successful in the role and at Sephora:

The candidate for this role will be responsible for the creative development of special set-up and activations within Sephora stores. The mission will be to create a coherent and impactful customer journey, engaging and attracting the consumer throughout the entire shopping experience (from the window display to the checkout).

The Visual Design & Operational Marketing Specialist is responsible for executing multiple projects and is responsible for seasonal set-up through a creative approach, design development, project reviews, project communications, quality and design control, scheduling, and project reporting. The candidate must be creative, technical and with a project management attitude, detailed oriented with the expertise to develop special set-up, experiences and services within the Sephora standards.

He/she will need to:

• exploit his/her creative mindset to develop, together with a network of trusted agencies, high visibility executions in the different store clusters to boost seasonal animation including new services and special activations to attract and delight the customer.
• have a solid network of agencies and suppliers.
• have a close relation with:
• EME team (Retail marketing and Creative studio).
• Category team.
• Sales and Operation team.
• Finance team.
• Board of directors.
• Creatives agencies and suppliers.

Why join the SEPHORA team:

-Working Environment: modern offices with break/relax areas for your well-being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.

-Work-life balance: smart working and flexible hours

-Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee

-Career paths: you will continue evolving and building your skills through personalized training and development plans, created by our center of expertise “Sephora University.”

-Meaningful Rewards: competitive tailored welfare offer, free beauty product gifts and access to discounts on Sephora and LVMH products

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.