UX Researcher (maternity cover)

We are looking for a UX Researcher to join our User Experience team on a maternity cover basis.

The candidate will be part of an agile team and work directly with designers, developers, data analysts, business stakeholders, and product owners.

The candidate will actively work on the whole project: define the methodologies to gather user needs, perform analyses, collaborate with the team in order to define prototypes to test with final users, validate hypotheses, define and evolve the final product.

We are looking for a person that is conscious of their impact on the product and on the activities within a multidisciplinary team, capable of evaluating and recommending the right methodologies and tools based on every single situation.

In order to work on a product that is used by millions of people daily, they will need a strong passion to constantly inquire, understand, and monitor our users’ habits and needs in a structured way, and the ability to communicate this information to the team.

Working in an agile team, they will have a lean approach, using qualitative and quantitative methodologies, suggesting measurable goals that are related to KPIs and merging their analyses with business and data insights.

We are looking for a talented, passionate, and curious person with outstanding communication skills.

Skills

• Background in qualitative and quantitative research
• Deep understanding of different research methodologies and when to apply them
• Analytical approach with a focus on business impact and user experience
• Excellent knowledge of different research and UX methodologies
• Awareness of product development stages from the exploration phase to design, technical development, testing, and delivery
• Usability test conduction and planning both on-site and remotely
• Workshop design and conduction
• Lean approach
• Collaborative mindset
• Experience in designing wireframes and prototypes
• Excellent ability to document and communicate reports and insights
• Fluency in English

Qualifications

• Background in Computer Science, Human-Computer Interaction, Web Design, Communication, Cognitive Science, or a related field
• 3+ years of active experience in the role
• Experience in digital product management will be a huge advantage