Translation Project Manager

About Translated

Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.

Our success stems from a unique blend of the world’s #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking professional translators, and top-ranked AI-enabled text, audio, and video translation tools (Gartner, 2022).

By leveraging a seamless symbiosis of artificial intelligence and human creativity, we design custom localization projects that were previously unthinkable, helping more than 280,000 clients grow their businesses worldwide.

We are looking for a Translation Project Manager.

We are seeking a Project Manager for our Enterprise clients who will manage translation projects, work with translators and directly with our top clients in the digital space, covering the San Francisco working hours (8am-5pm PT).

We are offering a full-time employee position, working remote from Rome. The position requires working a night shift (5pm to 2am CET/CEST) and the salary will include the allowance due for the night work.

As Project Manager, you will be responsible for creating and managing projects across all service types and clients, ensuring on-time delivery, quality, and adherence to budget constraints. You will provide a high level of support to both clients and linguists throughout the project while ensuring the implementation of established processes. You will collaborate with Senior Project Managers (SPjMs) to guarantee client satisfaction regarding the quality of service and to support Associate Project Managers (APjMs) on production for specific clients or service offerings.

Key responsibilities:

• create and manage projects for all service types based on agreed-upon processes, ensuring they are delivered on time, with the expected level of quality, and within budget;
• provide a high level of support to clients and linguists on a project-level, addressing questions, concerns, and ensuring smooth project execution;
• ensure that clients are satisfied with the quality of service, including OTD and the quality of deliverables for their service offerings.

This position will include the possibility to work on holidays and/or weekends, if necessary.

To foster a stronger bond with the rest of the Enterprise Project Management team, the resource may periodically be required to temporarily switch to the standard 9am-6pm shifts in our HQ in Pi Campus, Rome (Italy).

Requirements:

• 3+ years of previous experience in Localization and Project Management
• knowledge of the localization process and CAT-tools;
• demonstrated history of being a self-driven, motivated, and outcome-oriented professional who actively seeks ownership and accountability. Comfortable navigating in an environment with ambiguity and fluidity;
• exhibits excellent communication skills, both written and verbal, delivering information in a concise, fact-based, and informative manner. Capable of simplifying complex information;
• boasts outstanding organizational skills, excelling in prioritization and managing competing demands. Enthusiastic about achieving excellence and maintaining a sharp focus on detail;
• thrives in a highly collaborative work environment, contributing to a culture of teamwork and shared success.

Headquarters

Translated is hosted at Pi Campus, a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.

Learn more about our company: https://translated.com/work-at-translated-onboarding

Diversity statement

At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences. We recognize that these diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence. As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.

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