Technical Account Manager - Italian - Based In Italy

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Lazio
Remoto
EUR 30.000 - 50.000
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Descrizione del lavoro

Technical Account Manager - Italian - Based in Italy

Roma

Remoto

EUR 30.000 - 50.000

Are you a technical expert on Audio Visual Installation, Integration, Design, and living in the Rome area? Then, we are looking for you!

The Technical Account Manager position is a senior engineering position within our client's Sales Department. You will be supporting customers from your home office and promoting AV products through training and education. You are responsible for the relationship with resellers within your region in Italy on all technical subjects.

Responsibilities/Tasks

  • Manage relationships with consultants and technical managers;
  • Introduce new products and their advantages;
  • Provide feedback to our marketing department about the needs of customers within specific product groups;
  • Assist consultants/dealers on projects, designs, and tenders;
  • Conduct technical training on site;
  • Intervene with troubleshooting, RMA, driver call logs;
  • Check translations of technical documentation.

Requirements

  • Significant technical AV skills;
  • At least 10 years of Audio Visual integration and design experience;
  • Italian and English language skills both spoken and written;
  • Role is remote but applicant needs to be based in the Roma area;
  • BSEE degree or equivalent (preferred).
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