System Engineer - Linux

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.

With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.

Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.

In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

Do you recognize yourself? Then come work with us and be part of MSC’s family!

System Engineer - Linux:
To support our growing business, activities and needs, we are recruiting a talented System Engineer to join our brand-new Global Operations Center located in Turin, Italy. The System Engineer will actively contribute to maintain, operate, and monitor the existing corporate infrastructure as well as to its future design and implementation.

DESCRIPTION
Some of the responsibilities will include:

• Managing and monitoring of existing systems and infrastructure
• Installing, configuring, testing, and maintaining operating systems, application software and system management tools
• Ensuring the integrity and high availability of our infrastructure (Disaster Recovery, Business Continuity)
• Performing on-site and remote technical support
• Implementing and supporting disaster recovery / business continuity solutions
• Maintaining system documentation to include system reviews and recommendations
• Identifying potential issues and proactively proposing solutions and improvements
• Securing systems by establishing and enforcing policies and defining and monitoring access
• Troubleshooting and fault finding if issues arise
• Fulfilling ad hoc tasks and projects as required by the Company
• Contributing to the definition and implementation of project best practices and quality processes
• Participation in the on-call rotation

• Hierarchically reports to the Managing Director, MSC Technology Italy
• Functionally reports to the Infrastructure Team Leader

• Extensive experience within information security/technology sector
• Practical experience working in a RHEL (7 & 8) environment / Debian / Ubuntu
• Experience with RedHat Satellite
• Proven experience with Azure, Azure DevOps and working within CI/CD pipelines
• Scripting knowledge (Ansible, Bash, Python)
• Hands-on experience with job scheduler / SCM (Rundeck, Git)
• Expertise in deploying and maintaining business critical applications and solutions
• Proven experience in incident management, service request management and troubleshooting using root cause analysis (RCA) techniques
• Ability to multitask and work under pressure
• Outstanding English languages written and verbal communication skills
• Outstanding customer service skills

• Experience of using ticketing systems and use of monitoring and management tools
• Experience with ServiceNow APIs
• Experience with automated provisioning workflow / IaC templating
• Experience with Datadog / self-remediation monitoring
• Experience with cloud-based solutions around compute, storage, and network (Azure)
• Experience with Agile methodology
• RHCSA (Red Hat Certified System Administrator) or RHCE (Red Hat Certified Engineer) or equivalent certifications
• ITIL certification
• Fluency in French is a plus

• Positive and can-do attitude
• Team player and collective result-oriented
• Driven by expectations and customer satisfaction

We are a company that hires for attitude, mindset, and trains for skills. So even if you do not tick all of the boxes but want to be part of MSC then please still apply.