Stage Client Advisor - Istituto dei ME 2024/25

Position

Created in 2014, the Istituto dei Mestieri d’Eccellenza LVMH is a vocational training program that allows the LVMH Group to transmit its know-how , in the professions of Craftsmanship, Creation, and Sales, to the new generations thanks to the learning and organization of Istituto dei ME LVMH courses at partner schools, enabling the participants to receive a double training , from the school and from the LVMH Maisons or their external partners.

In the framework of the partnership between Istituto dei Mestieri d’Eccellenza LVMH and Università Ca’ Foscari Venezia and Ca’ Foscari Challenge School, we are organizing the selection for the 2024/2025 Istituto dei ME class to participate in the Master in Luxury, Client Advisor and Store Management in the luxury goods sector.

Università Ca’ Foscari Venezia will welcome from February 2025 at Ca’ Foscari Challenge School at VEGA, via della Libertà 12, Venezia Marghera, 19 participants interested in becoming Client Advisors .

OBJECTIVES

• Give the knowledge and professional competencies to become a Client Advisor through a training program together with Università Ca’ Foscari Venezia, Istituto dei ME, and the Maisons from the LVMH Group, the global leader in high-quality products in the Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewellery, and selective retailing sectors;
• Obtain a first level University Masters;
• Benefit from a theoretical-practical training that includes an internship in one of the Maisons of the LVMH Group partners of IME: Bulgari, Christian Dior, Fendi, Loro Piana, Louis Vuitton, and Sephora.

Profile

SELECTION REQUIREMENTS

The selections are opened to unemployed participants who also:

• Must have at least an Italian Laurea Triennale (or equivalent);
• Have an excellent level of Italian and English (C1);
• Be sensitive to luxury and customer service;
• Have some basis of a third language (Mandarin, Russian, Japanese, Thai, Korean, Arabic).

TRAINING

• 1500 hours of mandatory training divided into 510 hours of lectures, 150 hours of personal studies, and 840 hours of internship in a store of one of the LVMH Maisons ;
• Master Classes of the Istituto dei Mestieri d’Eccellenza LVMH organized in the LVMH Maisons, about sales excellence in the luxury sector and customer experience know-how, with visits to stores and talks with sales experts in the LVMH Maison’s stores;
• The Course will take place from February 2025 until December 2025 in Venice at Ca’ Foscari Challenge School, at VEGA, via della Libertà 12, Venezia Marghera (Italia) and in one of the stores of the LVMH Maisons .

Additional information

SELECTION PROCEDURE

• Online pre-selection by the Gi Group agency based on the degree recognition, the level of knowledge of English and Italian, and the effective interest and awareness about the mansion to be covered.
• Only those who will pass this first step will take part in the selection process led by Gi Group (individual video interviews and online tests).
• The selected ones will be asked to attend an assessment day: role plays and interviews with the HR managers of the Maison of the LVMH Group.

You can apply through this link on Gi Group website: https://www.gigroup.it/master-luxury-client-advisor on Gi Group website within 17th January 2024

Selection day: 4 th and 5 th February 2024
Course start: 24th February 2024

INFORMATION

CA' FOSCARI CHALLENGE SCHOOL
VEGA, via della Libertà 12

30175 Venezia Marghera
041 234 6853
master.challengeschool@unive.it