Service Technician

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Service Technician

Mission

The mission is to ensure customer service satisfaction by resolving technical problems in a safe, fast, and reliable way on-site or at the workshop.
This is done by providing the right professional analyses, guidance, and follow-up of/with our business partners and key accounts in coordination with our technical support team and operations team.

Main Responsibilities

• Prepare repair or maintenance proposals
• In-depth Engine Troubleshooting
• Repair and Overhaul Diesel Engines.
• Prepare technical proposals for customers and internal stakeholders.
• Prepare Spare Parts proposals to customers or internal stakeholders.
• Coordinate and do equipment commissioning and provide support on basic user training.
• Instruct and Train customer users or technicians on product utilization, equipment service, and maintenance needs.
• Lead and implement equipment inspections and advise customers or users accordingly.
• Be responsible for the safety and health of yourself and others in your surroundings in the course of your daily work as well as during your working schedule.
• Travel within Italy's national territory and Malta.
• Follow and commit to the SHEQ internal guidelines and be responsible for the usage of the TIA App.

Requirements:

• Over 5 years of technical experience maintaining and repairing various types of mechanical and electrical equipment.
• Over 3 years of experience with Engine troubleshooting, repairs, and overhauls.
• Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment.
• Knowledge of Portable compressors, Generators, and pumps is a plus.
• Proactive approach and problem-solving.
• Knowledge of MS Windows packages.
• Native Italian and a good level of English (other language is a plus).
• Certification or training in Diesel Engines is a plus.
• Flexibility to travel across Italy and Malta.
• Driver's license.

What we offer:

• Friendly work and international environment.
• Opportunities for self-development.
• Inclusion and ethical culture environment.
• You will report to the Technical Support team leader.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.