Service Sales Support Specialist

Service Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Service Sales Support Manager

Your role and responsibilities

In this role, you will advise both your sales colleagues and customers, so that we can create the right match between customer needs, expectations and ABB's services & digital solutions. You can look forward to major influence. You determine and set the technical direction. Your focus is to match the customer's needs and desires with the right technique and then assemble it into qualified solutions. You can look forward to being part of a well-functioning team, all working at the crossroads between technology and the commercial. The work model for the role is: #LI-Hybrid. This role contributes to the Process Automation Division for Measurement & Analytics business area, more specifically for service business.

You will be mainly accountable for:

1. Ensuring timely and accurate creation of tender documents through coordination with relevant stakeholders.
2. Managing all aspects of the bid — including technical, financial, product management and risk reviews.
3. Coordinating with the supply chain to identify suppliers for services and materials, through regular studies of customer needs and market trends.
4. Contributing to an effective, positive customer relationship throughout the sales process.
5. Examining and reporting on the results of tenders and identifying areas for improvement to increase success.

You will join a talented team, where you will be able to thrive.

Qualifications for the role

• You have at least 5 years of experience in preparing bids and tenders in service business; working as Service Sales Support Specialist with Automation Solutions will be a plus.
• You are passionate about managing multiple deadlines simultaneously, collaborative and solution-focused approach.
• Technical education and great technical interest. University Degree will be considered a plus.
• You are at ease communicating in Italian and English.
• We offer a dynamic job between on-site and customer activities (willingness to travel in Italy about 10% of the time).

What's in it for you?

• Bring your knowledge and expertise, make the difference in technology.
• Get exposed to cutting-edge technology in Process Automation and have a visible impact on the future.
• Flexibility: we have hybrid work options, make the best out of them!

Benefits

• Canteen
• Employee Assistance Program
• Flexible work practices

More about us

The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory For further info: Gaia Pinto, Talent Partner