Service Project Manager

Service Project Manager

We have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI).

The Project Manager is responsible to manage medium to large projects close also to the Service Team, generally over 80K and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders and Sub-contractors.

This support will consist of administrative tasks, forecasting, planning, risk identification, change order management, billing and payments and contributing to increase the Service Bank.

This is a field role, up to 50% of the time will be spent travelling to customers in Italy.

Key requirements

1. Overall responsibility for completing assigned Service Projects
2. Ensures on time delivery of projects, within scope with zero or positive deviation
3. Leads creation and maintenance of the project plan
4. Monitors financial performance on monthly basis and reviews
5. Manage project specific Service Operations teams in the effective adoption, implementation, and compliance with HBS Global and EMEAI policies, MOS, processes, procedures, tools and business best practices
6. Maintains customers satisfaction at acceptable levels and promptly resolves customer issues
7. Controls cost and maximize productivity through the utilization of effective tools, processes and products.
8. Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels
9. Preparing a detailed Project Plan to schedule key Project Milestones (GANTT Chart), workstreams, activities, identify and mitigate potential risk, delivery the same according to the plan
10. Participate in estimate review process prior to jobs or contracts being quoted to ensure labor estimates are correct and that the work is achievable from a technical perspective
11. Participates in risk review and sales to operations handover meetings for assigned project
12. Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration and reward and recognition for assigned Personnel
13. Track periodically the Project Status and manage the relationship and communication with Customers and all Stakeholders, also ensuring their Satisfaction
14. Develops an effective relationships with the Sales and Service teams so as ensure, effective sales to operations handovers, optimised utilisation of resources, maximised pull through of service and projects.
15. Ensure a safe and healthy work environment through effective communication, training, equipment/vehicle maintenance and facilities improvement

Key skills and qualifications

1. At least 3 years of experience as Project Manager
2. Good financial and analytical skills in order to identify risks and problem solving attitude. Ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk
3. Good time management skills and the ability to juggle multiple tasks at once
4. Good communicator across all functions and good Team player working close to FSE’s, FSL’s and peers, motivating them
5. Technical skills and also on Building Automation, BMS, Networking, Cyber security, Energy Sustainability
6. Demonstrated ability to lead different stakeholders
7. Customer oriented
8. Communication skills
9. Ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees
10. Drive for Results - achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking
11. Engineering/management degree and PMI Certification is a plus
12. Fluent English Language

Our offer

1. A culture that fosters inclusion, diversity, and innovation in an international work environment
2. Market specific training and ongoing personal development.
3. Experienced leaders to support your professional development

Equal opportunity statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#The Future Is What We Make It

Additional Information

1. JOB ID: HRD248208
2. Category: Business Management
3. Location: Cologno Monzese, Via Alessandro Volta, 16 Palazzo C Piano 7, Milano, 20093, Italy
4. Exempt