Service Engineer

Job Description:

We are seeking a Service Engineer to join our Process Automation team in North of Italy (Milan or Stezzano office). As a Service Engineer, you will be part of a team responsible for providing technical support, troubleshooting, and maintenance services for our Process Automation systems at critical customer sites, mostly with DCS and Safety solutions. This role includes both regular maintenance and brownfield projects with a wide technology spectrum. You will work closely with our clients to ensure the smooth operation and optimization of their automation systems.

What will you do?

1. Perform installation, commissioning, maintenance, and troubleshooting of process automation systems (including: controllers, HMI, network, workstations).
2. Conduct system testing and participate in system integration activities.
3. As a team member, develop logics & HMI screens for brownfield projects, system setup in staging areas.
4. Provide technical support to customers, including diagnosing and resolving system issues.
5. On-duty availability, on a weekly basis, for department scheduling.
6. Deliver training to customers on the operation and maintenance of automation systems.

What skills and capabilities will make you successful?

1. Proven experience in servicing and troubleshooting process automation for continuous process industries like Oil&Gas, Energy or Chemicals.
2. Bachelor's degree in Automation/Computer Science/Electrical field, or equivalent experience.
3. Strong knowledge of DCSs, PLCs, SCADA systems, and industrial communication protocols. Previous knowledge of Foxboro, Triconex, Modicon systems would be a plus.
4. Knowledge of Microsoft Windows operating systems administration.
5. Familiarity with Ethernet networks and principles of Cybersecurity.
6. Language: Italian language is preferred for our customers. Non-Italian speakers need to be fluent in English and learn it in a short period to be successful.
7. You need to enjoy learning new things every day. Our technology evolves, so do we.
8. Problem-solving, even under time-pressure, is required.
9. Ability to work both independently at site and in a team environment in office.
10. Collaboration – working as a team with peers and Project Managers is key to deliver timely results.
11. Technical writing for service activities, including reports, logs, and technical documentation.
12. Willingness to travel to customer sites for up to 75% of the working period.

What's in it for you?

1. Permanent contract;
2. Flexibility on the job;
3. Exciting work in an international company, with opportunities to lead and contribute to various projects by collaborating with cross-regional teams;
4. Special training tailored to your needs and career goals;
5. Development opportunities based on clear career paths to grow through experience and exposure;
6. An environment where employees have an equal opportunity to reach their maximum potential, depending on performance and personal aspirations;
7. Comprehensive family leave program;
8. Ticket restaurant;

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

About Our Company:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.