Senior Operations Support Specialist

About the Aftersales Department:

The Aftersales department of BYD Europe is responsible for all fleet operation, service & maintenance, technical diagnose & analysis and product improvement related topics concerning our full electric buses and trucks.

This includes providing technical support to our customers and service providers and continuous feedback to HQ and R&D teams internally for product improvement.

The main objective of the After-sales department is to build a relationship of mutual trust and knowledge with the customers, in order to ensure their continued satisfaction, which will benefit the business and future sales.

The Senior Operations Support Specialist in the Aftersales Department plays a crucial role in ensuring the smooth and efficient operation of aftersales services. This position involves overseeing daily operations, ensuring that the administrative tasks are done with great precision, coordinating with various teams, analyzing performance metrics, and driving process improvements. The role requires a deep understanding of aftersales services and strong analytical skills.

Responsibilities:

• Manage all accounting transactions;
• Prepare budget forecasts;
• Publish financial statements on time;
• Handle monthly, quarterly, and annual closings;
• Reconcile accounts payable and receivable;
• Ensure timely bank payments;
• Compute taxes and prepare tax returns;
• Manage balance sheets and profit/loss statements;
• Report on the company’s financial health and liquidity;
• Audit financial transactions and documents;
• Reinforce financial data confidentiality and conduct database backups when necessary;
• Comply with financial policies and regulations.

Your Profile:

• High school diploma or higher;
• Relevant experience in accounting is preferred; experienced candidates will be given priority;
• Ability to work under pressure and manage multiple tasks effectively;
• Self-motivated, responsible, and capable of working independently;
• Strong interpersonal and communication skills;
• Proficient in MS Office (Word, Excel, Outlook, and PowerPoint);
• Fluent in English; proficiency in Chinese is an advantage.

We offer:

• Job in a fast-growing company and industry which represents sustainable technology;
• Performance and experience based competitive remuneration;
• Team building events and employee learning opportunities.

Please note that the position is open for candidates eligible to work in Italy.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions, BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.