Sales Support Specialist

Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will create and complete bids/estimations/quotations based on customer specifications or requirements to achieve both market competitiveness and high margins for the Company. Maintain and improve the balance between all ABB units and customers that are present in the area of responsibility. The work model for the role is: #LI-Hybrid. You will be mainly accountable for:

1. Formulating competitive bids/estimates/quotations, considering the best available product mix and appropriate technical and commercial considerations for each situation.
2. Ensuring tenders are well documented in a timely manner and with an appropriate level of detail, including full and accurate costs.
3. Managing the preparation of all technical (e.g., defining the most suitable technology and product types), financial (e.g., total price sheet, cash flow analysis), and necessary project management aspects of the bid/estimate/quotation.
4. Ensuring that inputs for editing activities are provided on time and according to established quality procedures.
5. Managing external services to support bid/estimation preparation such as translations and governmental approvals.
6. Collecting and archiving documentation regarding the offer/order and recording assumptions and decisions taken during the development process.
7. Regularly reporting the status of the bids/estimates/quotations using defined tools and analyzing the reasons for tenders being lost and won.
8. Identifying potential risks in the bids, quotations, and estimates, and in any related contract agreements across customers/channels.
9. Establishing and maintaining effective customer relationships to understand customer needs and ensuring a positive customer experience throughout the sales process.
10. Identifying potential vendors for equipment and materials required in the project and technically evaluating supplier offers to check match with specifications.

Qualifications for the role

• You are skilled in the industrial automation sector with a specific background in process analytical systems.
• You have 5 or more years of experience in the same role and managing projects involving analytical systems.
• You are passionate about customer orientation and enjoy working in a team.
• Degree in Environmental, Process, Mechanical, Electrical Engineering, or Industrial Chemistry.
• You are comfortable communicating in Italian and English.
• Availability for short-medium term travel (from 1 day to 2-3 weeks) within the national territory and abroad.

What's in it for you?

• Get exposed to cutting-edge technology in Process Automation and have a visible impact on the future.
• Bring your knowledge and expertise, making a difference in technology.
• Play a part in anticipating, sensing, and responding to technology trends.

Benefits

• Canteen
• Employee Assistance Program
• Flexible work practices

More about us

The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; and advanced digital solutions for device management, device health check, and predictive maintenance. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory