An exciting opportunity has arisen for an experienced Sales Manager to oversee the whole sales process in the UK. To act as an ambassador to the business in a front facing capacity offering a trusted point of contact for each of their stakeholders & clients at all times. To integrate with other depts. and ensure every opportunity is maximised to the best of their ability. Set & manage annual budgets, work with the team to maintain & grow revenue whilst at the same time maximising margin. Experience with Licensing and in a similar market is desirable.
The Role:
To understand & share the companies long term vision & actively engage in promoting the goals & business aspirations
Make the commercial decisions on a day-to-day basis with the support of the Head of Sales, offering support to the wider sales teams, where necessary
Participate fully in the delivery of each year’s budget & forecasts for existing & new business & assist the team to achieve these goals throughout the year, having a close working relationship
Ensure quarterly review meetings with senior management at Retail are carried out driving the business success and plan
Be accountable for the P&L of the business and its management together with the Head of Sales
Develop successful strategies to underpin delivery of sales against budgets considering overheads, maximising opportunity and profitability
Key participation in bi-weekly sales report meetings, License update meetings, sales meeting; to understand how the business is performing & report back to the management team in the monthly Management update meetings
Manage own accounts as well as offering support to the other sales managers & their customers via a close working relationship & assist in ensuring optimum engagement of the rest of the team throughout the process in support of their efforts
Manage the commercial process & ensure all lead-time calendars are updated & followed ensuring timely delivery wherever possible
Deal with customer complaints in a courteous & polite manner, always protecting the company position & seeking to find mutually acceptable solutions to business issues
Challenge the UK support team ensuring processes are followed including SOPs in CP, Design, Sampling etc.
Provide support on a strategic level within the business, participating fully in its management to help drive new ideas / initiatives & opportunities for overall business development and growth
Work closely with Senior Function Leaders i.e. Design, Technical, Operational, Merchandising & Financial helping to create a co-ordinated, efficient and driven approach at all times with the rest of the sales team
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