Sales Assistant

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

We are looking for a dynamic and friendly Sales Assistant to join our team in Belluno, Italy.

Key Responsibilities Of The Role

• Initiating procedures to create and load up new customers in the system (Oracle).
• Entering orders / customer support / sending order confirmations to clients / providing information on possible delivery changes.
• Reviewing the product list to be shipped against production orders.
• Daily verification of urgent product requests to better direct planning.
• Sending customers reports on delivery status.
• Preparing quotations, entering and updating price lists, and setting special net price sales conditions for each customer in the database.
• Initiating procedures for creating new product codes and sample requests.

Required Qualifications And Experience

• Previous experience in a sales position, having managed the operational part of the sales process.
• Excellent knowledge of English and Italian.
• Proven understanding of Microsoft Office Suite.
• Excellent communication and interpersonal skills, with the ability to manage sometimes challenging conversations with clients.
• Strong interest to work in a client facing position.

Preferred Qualifications And Experience

• Knowledge of an additional language is helpful.
• Past experience in a similar industry could be an advantage.

If this sounds like you, please apply! We can’t wait to speak with you!

About the location:

Copeland Controls is a global leader in high-quality products and services, distributed and supported across more than 70 countries by a network of skilled and knowledgeable professionals. Our Belluno (Italy) manufacturing site employs over 200 dedicated team members who provide exceptional training, hospitality, and customer service, ensuring the correct selection of controllers and efficient after-sales support.

Our brand-new Innovation Center spans 1,000 sq.m and features a groundbreaking research and development laboratory. This innovative facility allows us to test control systems directly on counters, cabinets, and compressor racks under real-world environmental and operational conditions.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Diversity, Equity & Inclusion

At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.

No calls or agency requests please.