Runner - Aethos Monterosa

Who We Are

Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just 'having a job'. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That's why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always strive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.

About Aethos Monterosa

In the middle of the Aosta Valley below the Monte Rosa and Cervino glaciers lies Aethos Monterosa. A 30-room five-star luxury resort with two F&B outlets, a SPA, and its own climbing and ice climbing wall. We are currently on a pre-winter season break, and when we reopen, the hotel has to be filled with life and a new team! The essence of great hospitality will however always be an outstanding team. That's why we are looking for you!

Job Overview

Join our vibrant dining team as a Runner, where you'll play a key role in ensuring smooth and efficient service. If you've ever dreamed of being part of the fast-paced world of hospitality, if you thrive on teamwork and the satisfaction of supporting others, then this role is your opportunity to shine. Picture yourself as the essential link between the kitchen and the dining area, delivering dishes to guests with speed and precision, and helping to create memorable dining experiences.

Essential Job Functions and Responsibilities

• Delivering Dishes: You’ll be responsible for running food from the kitchen to the dining tables, ensuring that each dish arrives promptly and in perfect condition.
• Supporting Servers: You’ll assist servers by refilling drinks, clearing plates, and providing any necessary items to guests, helping to maintain a seamless dining experience.
• Maintaining Cleanliness: You’ll help keep the dining area clean and organized, quickly clearing and resetting tables to ensure a smooth flow of service.
• Communicating with the Kitchen: You’ll be the bridge between the kitchen and the front-of-house team, ensuring that special requests and timing are communicated effectively.
• Assisting with Setup and Breakdown: You’ll help set up the dining area before service and assist with cleaning up afterward, ensuring everything is in order.
• Providing Excellent Customer Service: You’ll interact with guests to ensure their needs are met, delivering exceptional service with a friendly and positive attitude.
• Learning and Development: You’ll have the opportunity to learn from experienced team members, gaining insights into restaurant operations and customer service.

Core Competencies

• Fluent in English & Italian is a must
• 1+ years of hospitality experience is a plus
• A strong sense of urgency and the ability to move quickly and efficiently
• Good communication skills, with the ability to work well in a team environment
• A positive attitude and a genuine desire to provide excellent customer service
• Physical stamina and the ability to stand and walk for extended periods
• A keen eye for detail, ensuring that every dish and table setting is perfect
• The ability to handle pressure and remain calm during busy service times
• A proactive approach, always looking for ways to assist your team and improve the guest experience
• And a willingness to learn, because in our restaurant, growth and development are always on the menu

What we offer

• Step into one of the most captivating locations in Champoluc, where inspiration and ingenuity converge.
• Join a dynamic team of like-minded individuals where collaboration fosters success and growth.
• Professional development and training opportunities, with possibilities for growth within the Aethos brand
• Special rates on stays and services at our hotel

So, if you're ready to be an integral part of our restaurant team and help create memorable dining experiences for our guests, join us as our next Restaurant Runner. With your energy, enthusiasm, and commitment to excellence, you’ll be a key player in delivering exceptional service and ensuring that our guests leave with a smile. Welcome to the team – where every step you take brings us closer to excellence!